Support Board
Date/Time: Fri, 24 Jul 2026 03:21:28 +0000
Post From: Charts stop updating and require Reconnect
| [2026-06-11 21:56:20] |
| John - SC Support - Posts: 47320 |
|
Please do the following: - Select "File >> Close All Chartbooks" to close all chartbooks that you have open. Save or not, that is not important to us. - Select "File >> Find Symbol". - In the "Selected Symbol" field on the Find Symbol window, enter the following: MESM26-CME - Select the button for "Open Intraday Chart". - Select "CLOSE" to close the "Find Symbol" window. A new chart will open. If that chart is also blank, then save that chartbook and get it to us by following these instructions: Support Board Posting Information: Attaching a File (Optional) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |