Login Page - Create Account

Support Board


Date/Time: Thu, 10 Sep 2026 10:29:17 +0000



Post From: Charts stop updating and require Reconnect

[2026-06-11 21:10:16]
John - SC Support - Posts: 47822
There is nothing in the log that shows anything wrong.

We need another image of a chart that is not updating. We need for you to follow these instructions to get us an image. It is very important that you follow these instructions so we can see the entire chart and at a high enough resolution for us to be able to see the various items we need to view.
Support Board Posting Information: Attaching or Posting a Screenshot/Image (Optional)
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing