Support Board
Date/Time: Tue, 16 Jun 2026 05:39:26 +0000
Post From: CME Data Freezing
| [2026-06-11 18:17:42] |
| John - SC Support - Posts: 46708 |
|
How are these instances setup? Is this a main instance and a sub-instance (started with "File >> New Instance")? Or are these two separate installations? If two separate installations, are they connected to different services? If so, what services is each connected to? If these are separate installations, then please get us the Message Log from the instance that disconnected. If your "Global Settings >> Time Zone" is not set to Eastern US, then please let us know what it is set to. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |