Support Board
Date/Time: Tue, 23 Jun 2026 02:03:38 +0000
Post From: Data freeze at 7:30am
| [2026-06-11 18:08:41] |
| John - SC Support - Posts: 46822 |
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Attached is a chart from Yahoo Finance for EDHL in 1 minute bars (EDHL-1Minute.png). You will see from 09:30 (Eastern US Time) to after 10:30 is slow trading with no bars for several minutes. Attached is a chart from Sierra Chart for the same time period (08:30 Central US Time) (EDHL[M] 1 Min - SC.png). Where you will see the same information. This is just showing some odd behavior at that time. Although we do not know what time zone you are referencing when you say 07:30, so we can not be certain that this is exactly what you are referencing. Although we are not seeing any particular issues with missing data around the 30 minute mark for any hour around that same time. We also looked at AAPL again, and we are not seeing any missing data outside of the lower volume trading hours, for instance there is a missing 10 second bar at 08:25:20, but this is before the main trading started and is not unusual. Otherwise, there is no missing data after that time. Our point is that we are not seeing anything to believe there was any kind of general outage at that time. If you lost connectivity at that time, it would be due to your Internet connection and not due to our servers serving out the data. We also have not had any other reports of a specific outage at that time. To fill in missing data, follow these instructions: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
 EDHL[M] 1 Min - SC.png / V - Attached On 2026-06-11 18:08:32 UTC - Size: 23.16 KB - 17 views EDHL-1Minute.png / V - Attached On 2026-06-11 18:08:37 UTC - Size: 61.61 KB - 16 views |