Support Board
Date/Time: Mon, 27 Jul 2026 23:47:23 +0000
Post From: Order ID's not matching the MBP orders
| [2026-06-11 16:22:09] |
| Sierra_Chart Engineering - Posts: 24317 |
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This was a problem yesterday on one of our servers. This is the result of multicast data feed packet loss. We apologize for this issue. This is an unusual problem. We did multiple things to resolve the problem and it is confirmed to be resolved as of yesterday evening. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2026-06-11 16:22:37
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