Support Board
Date/Time: Thu, 11 Jun 2026 17:31:13 +0000
Post From: Integration of software into Sierra Charts
| [2026-06-11 14:41:37] |
| John - SC Support - Posts: 46638 |
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To start with, you are NOT on a paid package. Your account is currently on a Trial. You have added funds to your account, but you have not selected the package you want. To change to a paid package, follow these instructions: Sierra Chart Purchase and License Information: Instructions But, the fact that you are on a trial has nothing to do with not being able to get charts to work. Although there is a limit on what data you have available while on a trial. Refer to the following: Sierra Chart Trial Account So if you have tried to open a chart for a symbol that is not valid while on a trial, you will just get a blank chart. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |