Support Board
Date/Time: Tue, 21 Jul 2026 20:39:54 +0000
Post From: none of my chartbooks are loading after repayment.
| [2026-06-08 14:26:53] |
| 100ktrades - Posts: 5 |
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Hey john, so I followed your steps here is a screenshot of the cw menu after doing what you said. the log is posted below but it does not change when i open my chartbook again it still says the same thing. attached is a screenshot as well. thanks again for helping me with this. I feel I am overlooking something very small. here is also mymessage log 2026-06-08 14:21:53.262 | Software version: 2807 64-bit 2026-06-08 14:21:53.262 | Primary Thread ID: 26772 2026-06-08 14:21:53.262 | Usage end date: 2026-07-04 2026-06-08 14:21:53.262 | Enabled for: Advanced Features 2. 2026-06-08 14:21:53.262 | Enabled for: Sierra Chart Historical Data Service. 2026-06-08 14:21:53.262 | Enabled for: Denali Real-Time Exchange Data Feed. 2026-06-08 14:21:53.262 | Enabled for: Delayed Denali Exchange Data Feed. 2026-06-08 14:21:53.262 | Enabled for exchange2: CME 2026-06-08 14:21:53.262 | Allow Support for Sierra Chart Data Feeds is enabled. 2026-06-08 14:21:53.262 | Current selected Data/Trading service: Teton CME Routing 2026-06-08 14:21:53.262 | Custom symbol settings values: enabled 2026-06-08 14:21:53.262 | Chart Update Interval: 400 2026-06-08 14:21:53.262 | Intraday Data Storage Time Unit: 0 2026-06-08 14:21:53.262 | Time Zone: +00:00:00 (UTC+00) 2026-06-08 14:21:53.262 | 2026-06-08 14:21:53 Local computer time in UTC 2026-06-08 14:21:53.262 | 2026-06-08 14:21:53 Local computer time in SC Time Zone 2026-06-08 14:21:53.262 | 2026-06-08 14:19:50 Server time in UTC 2026-06-08 14:21:53.262 | Local computer UTC time and Server UTC time difference: 1 seconds. 2026-06-08 14:21:53.262 | Program path: C:\SierraChart\ 2026-06-08 14:21:53.262 | Data Files path: C:\SierraChart\Data\ 2026-06-08 14:21:53.262 | OS Version Number: 10.0 2026-06-08 14:21:53.262 | Locale Setting: C 2026-06-08 14:21:53.262 | Crash reporter started: true 2026-06-08 14:21:53.262 | |
 cw screenshot.png / V - Attached On 2026-06-08 14:24:11 UTC - Size: 69.72 KB - 52 views delta footprint log not changing.png / V - Attached On 2026-06-08 14:26:27 UTC - Size: 231.4 KB - 50 views |