Support Board
Date/Time: Thu, 04 Jun 2026 18:40:03 +0000
Post From: none of my chartbooks are loading after repayment.
| [2026-06-04 15:29:54] |
| 100ktrades - Posts: 2 |
|
Hi, I just renewed my Package 11 and CME data feed for another 30 days and my chartbooks are no longer loading. This happens every month when I renew and I've never had this issue before — nothing in my settings has changed. Both my main chartbook and the example chartbook are affected. They appear as tabs at the top of the screen but the charts don't load. I do have a live data connection. I'm using Teton CME Routing with Dorman/Stage5 as my clearing firm. Any help would be appreciated. Happy to provide logs if needed. Thanks |