Support Board
Date/Time: Wed, 24 Jun 2026 15:18:40 +0000
Post From: My order was delayed 15 seconds before filling
| [2026-06-04 14:15:01] |
| John - SC Support - Posts: 46861 |
|
This is a Rithmic issue. There is nothing that can be done on the Sierra Chart side for it - Rithmic simply do not respond properly. But, check what actually occurred with your trade with your Prop Firm. The Stop and Target should be held by Rithmic (unless you are using a specific Client-Side Stop and Target), in which case it should not matter if Rithmic did not respond properly, your trade should still have closed out when the Target was hit, as Rithmic should have handled this situation. You may need to adjust your Order Fills in your Trade Activity Log, depending on what actually occurred. Refer to the following: Trade Activity Log: Edit Trade Activity Entry Trade Activity Log: Manually Inserting Missing Order Fills For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
