Support Board
Date/Time: Wed, 27 May 2026 20:17:07 +0000
Post From: Problem Teton
| [2026-05-27 17:40:15] |
| John - SC Support - Posts: 46321 |
|
We see the following in one of the posts you made in the Account Support Tickets: 2026-05-27 16:45:45.079 | Teton CME Routing (Order reject). Info: Symbol is unknown for trading. Internal Order ID: 2923. Service Order ID: (none). Symbol: M2KM6.CME
This is the wrong symbol for Teton. This is a Rithmic symbol. You need to update your symbols when you change between services. You can also select "Edit >> Translate Symbols to Current Service" to update them. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |