Login Page - Create Account

Support Board


Date/Time: Sat, 29 Aug 2026 04:45:08 +0000



Post From: Rithmic Connection Error

[2026-05-26 22:09:25]
John - SC Support - Posts: 47697
On the "Global Settings >> Data/Trade Service Settings >> Main Settings" window, are the "Market Data" and "Historical Data" fields filled in with a Username/Password or are these blank?

If they are blank, then please enter the same Username/Password that you have in the Trading fields above those in both of these items. Then let us know if that resolves anything.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing