Support Board

Date/Time: Mon, 25 May 2026 14:49:28 +0000

Post From: “Data service (scdtcdatawithdepth) is disabled or unsupported. A software update may be..

[2026-05-25 12:00:16] Link To Thread - Link To Post [Go To First Post]
equinox - Posts: 17
Hello, my Denali feed stopped working. The Message Log shows repeated errors: “Data service (scdtcdatawithdepth) is disabled or unsupported. A software update may be necessary.” I have verified: I am running build 2913 All CME/CBOT/NYMEX/COMEX exchanges are active Non‑Pro certification is valid Trading account is verified Current Release and Previous Release both tested No multiple systems in use Teton routing connects fine Only Denali feed is rejected Please reset my Denali data feed session on the server side. Thank you.