Support Board
Date/Time: Wed, 20 May 2026 00:51:46 +0000
Post From: Package activation issue
| [2026-05-19 17:30:43] |
| John - SC Support - Posts: 46206 |
|
The statement in "Help >> About" that states "Delayed Data Feed" and "Yes" next to it, does NOT mean that you are getting delayed streaming data. It just means that you have access to our delayed streaming data. In your case, since you have EUREX activated, you would be getting real-time data for EUREX, and then delayed streaming data for The CME Group, U.S. Equities, and CFE. You should not be having an issue with getting the real-time data for EUREX. Is there something else you are seeing that makes you think you are not getting the real-time data? Most likely you are. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |