Support Board
Date/Time: Sat, 27 Jun 2026 02:08:18 +0000
Post From: Looking to export candle stick price history along with volume and delta for ES
| [2026-05-14 14:19:19] |
| John - SC Support - Posts: 46920 |
|
Hi, i think i have purchased a plan, can you please tell me how to stop auto renewal?
You are on Package 3 for one month. If you do not add any funds to your account, then you would not renew. But we have set your package renewal choice to "Disabled", so even if you did have the funds, it would not renew. The instructions for this are here (mostly posting for others that may come across this thread in the future): Sierra Chart Purchase and License Information: Canceling Also is there any way i can incluce Bar numbering chart study in the exported file as currently i have it active on chart but it is not included in the export file?
If you have the Bar Numbering study on the chart, and you are using the "Edit >> Export Bar and Study Data to Text File" option, then the Bar Numbering information will be in the file. We just tested this to ensure it is working properly, and it is. The one item of note is that for the bars where a number is not displayed, you will get a zero (0) in the file. This is how Sierra Chart works - items that have zero values are not displayed. So you may want to set the Bar Numbering study to display numbers on every bar. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |