Login Page - Create Account

Support Board


Date/Time: Sun, 21 Jun 2026 01:39:20 +0000



Post From: historical intraday data download failed(Unsupported protocol version)

[2026-05-06 20:51:22]
John - SC Support - Posts: 46802
You are having a connectivity issue. You are not able to connect to our data servers to get the data. Refer to the following:
Data/Trading Service Connection and Symbol Issues: 1.2. Network Communication or Server Problem
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing