Support Board
Date/Time: Tue, 29 Sep 2026 15:10:18 +0000
Post From: historical intraday data download failed(Unsupported protocol version)
| [2026-05-06 19:38:48] |
| John - SC Support - Posts: 48052 |
|
Please do the following for us: - Select "Window >> Message Log" - On the Message Log window, select "Edit >> Clear Log" - Open a new chart for XAUUSD When you get the error you have stated, then get us the Message Log by following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |