Support Board
Date/Time: Mon, 25 May 2026 09:01:34 +0000
Post From: Cannot access or manage a simulation account —
| [2026-05-06 13:34:37] |
| Sierra_Chart Engineering - Posts: 23848 |
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Yes this will be true for an account for the internal Trade Simulation Mode but a simulated account will have order history: . But when I open Trade > Trade Account Monitor /
Balances Window, "Sim1" is not listed there — it doesn't appear as a managed account, has no visible balance, no positions, no order history, and I can't open or configure it from within the GUI. It behaves as if "Sim1" is a string the dropdown accepts but not an actual registered account in Sierra's account-management subsystem. We recommend using the simulated futures trading service: Simulated Futures Trading Service 4. This would mean there was no trade activity. Also refer to: Trade Activity Log: Missing Trade Activity 5. There is nothing special to do regarding saving simulated trading activity. That happens automatically. If you are referring to saving the selected Trade Account within a chart, then you do need to use File >> Save while the Chartbook is open. For Trade Simulation Mode + DTC server settings These are saved in the global configuration file, when the program is exited. Nothing special to do.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2026-05-06 13:43:32
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