Support Board
Date/Time: Fri, 26 Jun 2026 17:44:18 +0000
Post From: lost data feed
| [2026-05-04 18:02:22] |
| John - SC Support - Posts: 46911 |
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Sierra Chart and AMP are two completely separate companies. What you need to pay to Sierra Chart must be paid directly to us. You can not pay for anything for Sierra Chart through AMP. On April 17, 2026 at 00:12:12 UTC, your card was attempted to be charged, but the payment was declined for some reason. Therefore, the automatic payments were turned off. You should have received an email letting you know there was an Account Support Ticket for this - the link to that ticket is here: https://www.sierrachart.com/UserControlPanel.php?page=SupportTickets&Ticket=1776384732161873364#ViewTicket For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |