Support Board
Date/Time: Fri, 12 Jun 2026 18:34:27 +0000
Post From: SC Data with IB Trading
| [2026-05-03 21:00:40] |
| Sierra_Chart Engineering - Posts: 24004 |
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Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Go to one of the charts where you think the data is coming from Interactive Brokers and fully re-download the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". Only use this command from the Edit menu at the top of the main window or chart. After about a minute provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |