Support Board
Date/Time: Sun, 24 May 2026 23:28:13 +0000
Post From: Bracket TP order internally canceled but not canceled at exchange — caused unintended open
| [2026-05-01 18:42:23] |
| User871314 - Posts: 30 |
|
Thanks for the reply. I realized the local Trade Service Log on my machine was not being saved to disk at the time. Does Sierra Chart retain any server-side or backend log of the DTC message traffic for orders routed through Rithmic Direct, or is the Trade Service Log entirely client-side? I'm trying to determine whether the protocol-level messages between my Sierra installation and Rithmic's gateway for that order are recoverable. Specifically, the cancel-transmission attempt for order 2493802490 around 20:41:40 EDT. |