Support Board
Date/Time: Thu, 07 May 2026 19:03:45 +0000
Post From: PLEASE HELP!... STOP ORDERS NOT WORKING PROPERLY
| [2026-05-01 16:40:02] |
| John - SC Support - Posts: 46008 |
|
Whatever occurred is going to be related to Rithmic. You are going to have to check with your broker or the exchange to determine what occurred. Here are the things to check: - See if the Stop Order actually did its job and closed you out of your position, but that Sierra Chart is not displaying the proper information since it is not being updated by Rithmic. - Verify that your Stop order was properly accepted and was active on the exchange when you had your open position. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |