Support Board
Date/Time: Mon, 27 Apr 2026 21:20:39 +0000
Post From: Account Connection Change Request (IBKR to Ironbeam via Denali Data)
| [2026-04-27 16:51:59] |
| User657362 - Posts: 1 |
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Dear Sierra Chart Support, I hope you are doing well. I am contacting you regarding my Sierra Chart account configuration. When I initially created my account, I linked it to my IBKR account. However, I am no longer using IBKR and would like to switch my setup to use my Ironbeam account with Denali Data instead. At the moment, I am not sure how to properly reconfigure or transfer this connection. Could you please advise me on the correct steps to: * Disconnect my account from IBKR * Connect it to my Ironbeam account * Ensure that Denali Data is set up correctly with the new connection If there are any specific settings, services, or subscriptions that I need to change or activate, I would appreciate your guidance. Thank you in advance for your help. |