Support Board
Date/Time: Tue, 09 Jun 2026 01:33:18 +0000
Post From: Message log popup historical download close and restarts.
| [2026-04-24 07:35:09] |
| Sierra_Chart Engineering - Posts: 23965 |
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There is something not good with your Internet connection. We see this 40 times in the log: 2026-04-23 11:54:11.731 | DTC Client socket (1) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. * Make sure you are using a wired Internet connection. Run a speed test and make sure you have the speed that, the ISP has promised. Do not use Wi-Fi. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |