Support Board
Date/Time: Mon, 01 Jun 2026 00:43:16 +0000
Post From: Market Data
| [2026-04-21 19:43:41] |
| John - SC Support - Posts: 46361 |
|
You have the following showing up throughout your log: CQG WebSocket socket (1) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. *
So you are having a connectivity issue. Refer to the following: Data/Trading Service Connection and Symbol Issues: 1.2. Network Communication or Server Problem -- Also, early on in your log there are references to incorrect symbols - such as "6BU25-CME". We are not certain if you later change those symbols or not. If you did not, then you would need to have the correct symbols in order to get data. With the chartbooks open, select "Edit >> Translate Symbols to Current Service" to update the symbols to the current selected service (CQG in your case). For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |