Support Board
Date/Time: Thu, 16 Apr 2026 21:15:28 +0000
Post From: wrong professional status
| [2026-04-16 16:53:32] |
| John - SC Support - Posts: 45664 |
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In order to have your status for the CME Group data changed, you need to redo the agreements at the following link: https://www.sierrachart.com/UserControlPanel.php?page=ExchangeAgreements_CME The last time you filled them out, you did specify that you were a Professional, but you also did not enter a "Clearing Firm" and "Account Number" on the "Uniform Subscriber Agreement". In order to be considered a Non-Professional for the CME Group, you need to have a live, funded, futures trading account. And you need to enter the information for that account in those fields in that agreement. Refer to the following regarding this requirement: Denali Exchange Data Feed: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |