Support Board
Date/Time: Wed, 15 Apr 2026 22:47:35 +0000
Post From: Connection problem with Delayed Data Feed
| [2026-04-15 19:02:19] |
| John - SC Support - Posts: 45649 |
|
You are currently on the "Integrated Advanced" package with 32 days of Usage Time remaining. Therefore, you have access to our Delayed Streaming Data. There is nothing special you need to do. You should just be able to open a chart for any symbol for which we have the delayed streaming data (CME Group, EUREX, CFE, and U.S. Equities) and you will be getting the delayed streaming data. One thing to keep in mind, is that sometimes when you first open a chart the historical data will download to the current time, so you will have to wait the 10-15 minutes to pass before your chart will actually start updating, as the data in the chart is ahead of the delayed data. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
