Support Board
Date/Time: Wed, 15 Apr 2026 18:00:43 +0000
Post From: Historical Intraday Chart Data Not Loading for _MBO symbols
| [2026-04-15 14:41:26] |
| John - SC Support - Posts: 45642 |
|
There is no requirement that there be existing files to be able to get the data for the _MBO symbols. Please do the following for us: - Select "Window >> Message Log" - On the Message Log window, select "Edit >> Clear Log" - Open a new chart for a symbol where you believe you will have this issue - After the chart opens and you get the error, get us your Message Log by following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |