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Date/Time: Mon, 25 May 2026 23:45:25 +0000



Post From: Reloading the intraday charts

[2026-04-10 16:55:06]
John - SC Support - Posts: 46260
We see the following items in your log:
HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (2) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. *

Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. *

So you are having intermittent connectivity issues. There is nothing on our end that is having a specific issue, so this is something with your connectivity.

Refer to the following:
Data/Trading Service Connection and Symbol Issues: 1.2. Network Communication or Server Problem
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