Support Board
Date/Time: Wed, 29 Apr 2026 23:19:12 +0000
Post From: Bracket TP order internally canceled but not canceled at exchange — caused unintended open
| [2026-04-09 08:37:07] |
| Sierra_Chart Engineering - Posts: 23650 |
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Yes there are certainly lots of issues when using Rithmic. None of this is unusual when using Rithmic. This would be the result, when Sierra Chart is requesting open orders, and Rithmic does not provide any order information for the order: "Internally marking as canceled. No order update from server. For Trade Account: (not specified). Internal cancel" So this is a Rithmic issue. Nothing we can do about that. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2026-04-09 08:38:11
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