Support Board
Date/Time: Mon, 20 Apr 2026 03:51:01 +0000
Post From: Real-time CME data not activating (Delayed Data Feed: Yes despite exchange enabled)
| [2026-04-08 13:28:38] |
| John - SC Support - Posts: 45686 |
|
Can you please check my real‑time session authorization on the backend?
It appears the session is still not being issued a real‑time token. This is not how it works. You are setup for the real-time data. Everything we see says that you are getting the real-time data. The following from your log in particular: 2026-04-07 14:30:00.039 | Real-time Intraday chart data file updates started for ESM26_FUT_CME
We would need to see that "Data Delay" item in your Chart Header to say with absolute certainty. But we do not know why you are not seeing the information for the chart header. What exactly are you seeing that makes you think you are getting delayed data at this time? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |