Support Board
Date/Time: Thu, 30 Apr 2026 07:10:30 +0000
Post From: Real-time CME data not activating (Delayed Data Feed: Yes despite exchange enabled)
| [2026-04-07 20:02:06] |
| John - SC Support - Posts: 45865 |
|
The following from your log is the issue: 2026-04-07 11:07:07.440 | Allow Support for Sierra Chart Data Feeds is disabled.
You need to set the option for "Global Settings >> Data/Trade Service Settings >> Common Settings >> Allow Support for Sierra Chart Data Feeds" to "Yes". After you do this, and select OK to close that window, you will need to select "File >> Reconnect". After that, you will be fine. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |