Support Board
Date/Time: Tue, 07 Apr 2026 22:44:02 +0000
Post From: this is for John at support
| [2026-04-07 16:02:34] |
| User849502 - Posts: 451 |
|
mate, you know I have done all of this, step by step, and still it won't connect. I have googled and watched every video I can find and I have done exactly what your written, and their video steps say to. I don't get it as I am connected at home on my pc no issue, but I can't get this laptop to connect. You had me send you the message log, did that tell you anything? Here it is again. I swear on my dog's life I have done every step in every info you have, apex has, and on you tube. Karen 2026-04-07 15:59:28.828 | Trade activity files set size: 1 2026-04-07 15:59:28.836 | Rithmic Direct - DTC | Processed connection points. Count: 496 2026-04-07 15:59:28.879 | Reading Internal Order ID file. 2026-04-07 15:59:28.880 | Reading Trade Orders file. 2026-04-07 15:59:28.880 | Reading Trade Positions file. 2026-04-07 15:59:28.880 | Reading Trade Account Data files. 2026-04-07 15:59:28.886 | Software version: 2891 64-bit 2026-04-07 15:59:28.886 | Primary Thread ID: 29848 2026-04-07 15:59:28.886 | Usage end date: 2026-05-01 2026-04-07 15:59:28.886 | Enabled for: Advanced Features 2. 2026-04-07 15:59:28.886 | Enabled for: Sierra Chart Historical Data Service. 2026-04-07 15:59:28.886 | Enabled for: Denali Real-Time Exchange Data Feed. 2026-04-07 15:59:28.886 | Enabled for: Delayed Denali Exchange Data Feed. 2026-04-07 15:59:28.886 | Enabled for exchange2: CME (Trading Account Required) 2026-04-07 15:59:28.886 | Enabled for exchange2: CBOT (Trading Account Required) 2026-04-07 15:59:28.886 | Enabled for exchange2: COMEX (Trading Account Required) 2026-04-07 15:59:28.886 | Enabled for exchange2: NYMEX (Trading Account Required) 2026-04-07 15:59:28.886 | Enabled for exchange2: CBOE Global Indexes 2026-04-07 15:59:28.886 | Allow Support for Sierra Chart Data Feeds is enabled. 2026-04-07 15:59:28.886 | Current selected Data/Trading service: Rithmic Direct - DTC 2026-04-07 15:59:28.886 | Custom symbol settings values: enabled 2026-04-07 15:59:28.886 | Chart Update Interval: 400 2026-04-07 15:59:28.886 | Intraday Data Storage Time Unit: 0 2026-04-07 15:59:28.886 | Time Zone: +00:00:00 (UTC+00) 2026-04-07 15:59:28.886 | 2026-04-07 15:59:28 Local computer time in UTC 2026-04-07 15:59:28.886 | 2026-04-07 15:59:28 Local computer time in SC Time Zone 2026-04-07 15:59:28.886 | 2026-04-07 15:59:25 Server time in UTC 2026-04-07 15:59:28.886 | Local computer UTC time and Server UTC time difference: 3 seconds. 2026-04-07 15:59:28.886 | Program path: C:\rythmic\ 2026-04-07 15:59:28.886 | Data Files path: C:\rythmic\Data\ 2026-04-07 15:59:28.886 | OS Version Number: 10.0 2026-04-07 15:59:28.886 | Locale Setting: C 2026-04-07 15:59:28.886 | Crash reporter started: true 2026-04-07 15:59:28.886 | 2026-04-07 15:59:28.905 | HTTPS connection ID:1 to downloads.rithmic.com:443 for request ID:1 (4) | Creating socket. Using TLS 1.2. 2026-04-07 15:59:28.905 | HTTPS connection ID:1 to downloads.rithmic.com:443 for request ID:1 (4) | New receive buffer size: 0 2026-04-07 15:59:28.905 | HTTPS connection ID:1 to downloads.rithmic.com:443 for request ID:1 (4) | Connecting to IP: 38.79.0.89. 2026-04-07 15:59:28.911 | Checking for new symbol settings. Requested symbol settings MD5 for service code rithmic_v2.trading. Request ID: 1. 2026-04-07 15:59:28.913 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. 2026-04-07 15:59:28.948 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. 2026-04-07 15:59:28.948 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. 2026-04-07 15:59:29.049 | Received 5 login tokens. 2026-04-07 15:59:29.138 | Symbol settings MD5 received. Request ID: 1. 2026-04-07 15:59:29.138 | Symbol settings are up-to-date for rithmic_v2.trading. 2026-04-07 15:59:29.235 | HTTPS connection ID:1 to downloads.rithmic.com:443 for request ID:1 (4) | Socket gracefully closed by remote side. | Number times message added: 1 2026-04-07 15:59:29.235 | Rithmic Direct - DTC | Wrote file: C:\rythmic\RithmicConnections.json. Size: 115600 2026-04-07 15:59:29.236 | Rithmic Direct - DTC | Processed connection points. Count: 496 2026-04-07 15:59:29.236 | HTTPS connection ID:1 to downloads.rithmic.com:443 for request ID:1 (4) | CloseSocket call. 2026-04-07 15:59:29.236 | HTTPS connection ID:1 to downloads.rithmic.com:443 for request ID:1 (4) | Graceful close received or receive error. Shutdown complete. Closing socket now. 2026-04-07 15:59:29.236 | HTTPS connection ID:1 to downloads.rithmic.com:443 for request ID:1 (4) | Closed. 2026-04-07 15:59:31.433 | Requested user files to download. 2026-04-07 15:59:31.736 | File to download: prop_alpha_pro_vanta_studies_64.dll. Action: 1 2026-04-07 15:59:31.738 | File to download: prop_alpha_pro_64.dll. Action: 1 2026-04-07 15:59:31.749 | File to download: prop_alpha_basic_vanta_studies_64.dll. Action: 1 2026-04-07 15:59:31.751 | File to download: prop_alpha_fvg_64.dll. Action: 1 2026-04-07 15:59:31.753 | File to download: prop_alpha_basic_64.dll. Action: 1 2026-04-07 15:59:31.758 | File to download: prop_alpha_gelber_64.dll. Action: 1 2026-04-07 15:59:31.760 | File to download: bduffy_kk_64.dll. Action: 1 2026-04-07 15:59:31.762 | File to download: kk_lvls_64.dll. Action: 1 2026-04-07 15:59:31.764 | User files to download complete 2026-04-07 15:59:33.449 | 2026-04-07 15:59:33.449 | Rithmic Direct - DTC | Using server connection: Apex-Chicago Area-Non-Aggregated 2026-04-07 15:59:33.449 | Rithmic Direct - DTC | Trading server address/port: rsc.rithmic.com:50528 2026-04-07 15:59:33.449 | Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50528 2026-04-07 15:59:33.475 | DTC Client socket (1) | Creating socket. Using TLS 1.2. 2026-04-07 15:59:33.475 | DTC Client socket (1) | New receive buffer size: 0 2026-04-07 15:59:33.475 | DTC Client socket (1) | Connecting to IP: 184.105.22.231. 2026-04-07 15:59:33.506 | Rithmic Direct - DTC | Network connection to server complete. 2026-04-07 15:59:33.506 | Rithmic Direct - DTC | Starting socket receive thread. 2026-04-07 15:59:33.506 | Rithmic Direct - DTC | Using fixed encoding of Binary 2026-04-07 15:59:33.506 | Rithmic Direct - DTC | Sending logon request message. 2026-04-07 15:59:33.712 | Rithmic Direct - DTC | Received logon response. 2026-04-07 15:59:33.712 | Rithmic Direct - DTC | Server Name: . 2026-04-07 15:59:33.712 | Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 2026-04-07 15:59:33.712 | Rithmic Direct - DTC | Logon error received from server: permission denied 2026-04-07 15:59:33.712 | Rithmic Direct - DTC | Failed connections: 1 2026-04-07 15:59:33.712 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2026-04-07 15:59:33.712 | Select 'File >> Disconnect' to prevent further connection attempts. 2026-04-07 15:59:33.735 | Rithmic Direct - DTC | Waiting for socket receive thread to end 2026-04-07 15:59:33.735 | DTC Client socket (1) | CloseSocket call. 2026-04-07 15:59:33.735 | DTC Client socket (1) | Shutdown started. Waiting for graceful close. 2026-04-07 15:59:33.735 | Rithmic Direct - DTC | Disconnected. 2026-04-07 15:59:33.735 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2026-04-07 15:59:33.767 | DTC Client socket (1) | Socket gracefully closed by remote side. 2026-04-07 15:59:33.767 | DTC Client socket (1) | Closed. 2026-04-07 15:59:36.672 | Files to Open on Startup | File does not exist: C:\rythmic\Data\ExampleChartbook.cht 2026-04-07 15:59:37.750 | 2026-04-07 15:59:37.750 | Rithmic Direct - DTC | Using server connection: Apex-Chicago Area-Non-Aggregated 2026-04-07 15:59:37.750 | Rithmic Direct - DTC | Trading server address/port: rsc.rithmic.com:50528 2026-04-07 15:59:37.750 | Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50528 2026-04-07 15:59:37.751 | DTC Client socket (1) | Creating socket. Using TLS 1.2. 2026-04-07 15:59:37.751 | DTC Client socket (1) | New receive buffer size: 0 2026-04-07 15:59:37.751 | DTC Client socket (1) | Connecting to IP: 184.105.22.231. 2026-04-07 15:59:37.795 | Rithmic Direct - DTC | Network connection to server complete. 2026-04-07 15:59:37.795 | Rithmic Direct - DTC | Starting socket receive thread. 2026-04-07 15:59:37.795 | Rithmic Direct - DTC | Using fixed encoding of Binary 2026-04-07 15:59:37.795 | Rithmic Direct - DTC | Sending logon request message. 2026-04-07 15:59:37.900 | Rithmic Direct - DTC | Received logon response. 2026-04-07 15:59:37.900 | Rithmic Direct - DTC | Server Name: . 2026-04-07 15:59:37.900 | Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 2026-04-07 15:59:37.900 | Rithmic Direct - DTC | Logon error received from server: permission denied 2026-04-07 15:59:37.900 | Rithmic Direct - DTC | Failed connections: 2 2026-04-07 15:59:37.900 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2026-04-07 15:59:37.900 | Select 'File >> Disconnect' to prevent further connection attempts. 2026-04-07 15:59:37.924 | Rithmic Direct - DTC | Waiting for socket receive thread to end 2026-04-07 15:59:37.925 | DTC Client socket (1) | CloseSocket call. 2026-04-07 15:59:37.925 | DTC Client socket (1) | Shutdown started. Waiting for graceful close. 2026-04-07 15:59:37.926 | Rithmic Direct - DTC | Disconnected. 2026-04-07 15:59:37.926 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2026-04-07 15:59:37.959 | DTC Client socket (1) | Socket gracefully closed by remote side. 2026-04-07 15:59:37.959 | DTC Client socket (1) | Closed. 2026-04-07 15:59:41.936 | 2026-04-07 15:59:41.936 | Rithmic Direct - DTC | Using server connection: Apex-Chicago Area-Non-Aggregated 2026-04-07 15:59:41.936 | Rithmic Direct - DTC | Trading server address/port: rsc.rithmic.com:50528 2026-04-07 15:59:41.936 | Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50528 2026-04-07 15:59:41.937 | DTC Client socket (1) | Creating socket. Using TLS 1.2. 2026-04-07 15:59:41.937 | DTC Client socket (1) | New receive buffer size: 0 2026-04-07 15:59:41.937 | DTC Client socket (1) | Connecting to IP: 184.105.22.231. 2026-04-07 15:59:41.970 | Rithmic Direct - DTC | Network connection to server complete. 2026-04-07 15:59:41.970 | Rithmic Direct - DTC | Starting socket receive thread. 2026-04-07 15:59:41.970 | Rithmic Direct - DTC | Using fixed encoding of Binary 2026-04-07 15:59:41.970 | Rithmic Direct - DTC | Sending logon request message. 2026-04-07 15:59:42.068 | Rithmic Direct - DTC | Received logon response. 2026-04-07 15:59:42.068 | Rithmic Direct - DTC | Server Name: . 2026-04-07 15:59:42.068 | Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 2026-04-07 15:59:42.068 | Rithmic Direct - DTC | Logon error received from server: permission denied 2026-04-07 15:59:42.068 | Rithmic Direct - DTC | Failed connections: 3 2026-04-07 15:59:42.068 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2026-04-07 15:59:42.068 | Select 'File >> Disconnect' to prevent further connection attempts. 2026-04-07 15:59:42.079 | Rithmic Direct - DTC | Waiting for socket receive thread to end 2026-04-07 15:59:42.080 | DTC Client socket (1) | CloseSocket call. 2026-04-07 15:59:42.080 | Rithmic Direct - DTC | Disconnected. 2026-04-07 15:59:42.080 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2026-04-07 15:59:42.080 | DTC Client socket (1) | Shutdown started. Waiting for graceful close. 2026-04-07 15:59:42.110 | DTC Client socket (1) | Socket gracefully closed by remote side. 2026-04-07 15:59:42.110 | DTC Client socket (1) | Closed. 2026-04-07 15:59:46.083 | 2026-04-07 15:59:46.083 | Rithmic Direct - DTC | Using server connection: Apex-Chicago Area-Non-Aggregated 2026-04-07 15:59:46.083 | Rithmic Direct - DTC | Trading server address/port: rsc.rithmic.com:50528 2026-04-07 15:59:46.083 | Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50528 2026-04-07 15:59:46.086 | DTC Client socket (1) | Creating socket. Using TLS 1.2. 2026-04-07 15:59:46.086 | DTC Client socket (1) | New receive buffer size: 0 2026-04-07 15:59:46.086 | DTC Client socket (1) | Connecting to IP: 184.105.22.231. 2026-04-07 15:59:46.118 | Rithmic Direct - DTC | Network connection to server complete. 2026-04-07 15:59:46.118 | Rithmic Direct - DTC | Starting socket receive thread. 2026-04-07 15:59:46.118 | Rithmic Direct - DTC | Using fixed encoding of Binary 2026-04-07 15:59:46.118 | Rithmic Direct - DTC | Sending logon request message. 2026-04-07 15:59:46.224 | Rithmic Direct - DTC | Received logon response. 2026-04-07 15:59:46.224 | Rithmic Direct - DTC | Server Name: . 2026-04-07 15:59:46.224 | Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 2026-04-07 15:59:46.224 | Rithmic Direct - DTC | Logon error received from server: permission denied 2026-04-07 15:59:46.224 | Rithmic Direct - DTC | Failed connections: 4 2026-04-07 15:59:46.224 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2026-04-07 15:59:46.224 | Select 'File >> Disconnect' to prevent further connection attempts. 2026-04-07 15:59:46.241 | Rithmic Direct - DTC | Waiting for socket receive thread to end 2026-04-07 15:59:46.242 | DTC Client socket (1) | CloseSocket call. 2026-04-07 15:59:46.242 | Rithmic Direct - DTC | Disconnected. 2026-04-07 15:59:46.242 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2026-04-07 15:59:46.242 | DTC Client socket (1) | Shutdown started. Waiting for graceful close. 2026-04-07 15:59:46.273 | DTC Client socket (1) | Socket gracefully closed by remote side. 2026-04-07 15:59:46.273 | DTC Client socket (1) | Closed. 2026-04-07 15:59:50.249 | 2026-04-07 15:59:50.250 | Rithmic Direct - DTC | Using server connection: Apex-Chicago Area-Non-Aggregated 2026-04-07 15:59:50.250 | Rithmic Direct - DTC | Trading server address/port: rsc.rithmic.com:50528 2026-04-07 15:59:50.250 | Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50528 2026-04-07 15:59:50.250 | DTC Client socket (1) | Creating socket. Using TLS 1.2. 2026-04-07 15:59:50.250 | DTC Client socket (1) | New receive buffer size: 0 2026-04-07 15:59:50.250 | DTC Client socket (1) | Connecting to IP: 184.105.22.231. 2026-04-07 15:59:50.287 | Rithmic Direct - DTC | Network connection to server complete. 2026-04-07 15:59:50.287 | Rithmic Direct - DTC | Starting socket receive thread. 2026-04-07 15:59:50.287 | Rithmic Direct - DTC | Using fixed encoding of Binary 2026-04-07 15:59:50.287 | Rithmic Direct - DTC | Sending logon request message. 2026-04-07 15:59:50.404 | Rithmic Direct - DTC | Received logon response. 2026-04-07 15:59:50.404 | Rithmic Direct - DTC | Server Name: . 2026-04-07 15:59:50.404 | Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 2026-04-07 15:59:50.404 | Rithmic Direct - DTC | Logon error received from server: permission denied 2026-04-07 15:59:50.404 | Rithmic Direct - DTC | Failed connections: 5 2026-04-07 15:59:50.404 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2026-04-07 15:59:50.404 | Select 'File >> Disconnect' to prevent further connection attempts. 2026-04-07 15:59:50.424 | Rithmic Direct - DTC | Waiting for socket receive thread to end 2026-04-07 15:59:50.424 | DTC Client socket (1) | CloseSocket call. 2026-04-07 15:59:50.424 | Rithmic Direct - DTC | Disconnected. 2026-04-07 15:59:50.424 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2026-04-07 15:59:50.424 | DTC Client socket (1) | Shutdown started. Waiting for graceful close. 2026-04-07 15:59:50.454 | DTC Client socket (1) | Socket gracefully closed by remote side. 2026-04-07 15:59:50.454 | DTC Client socket (1) | Closed. 2026-04-07 15:59:54.432 | 2026-04-07 15:59:54.433 | Rithmic Direct - DTC | Using server connection: Apex-Chicago Area-Non-Aggregated 2026-04-07 15:59:54.433 | Rithmic Direct - DTC | Trading server address/port: rsc.rithmic.com:50528 2026-04-07 15:59:54.433 | Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50528 2026-04-07 15:59:54.433 | DTC Client socket (1) | Creating socket. Using TLS 1.2. 2026-04-07 15:59:54.434 | DTC Client socket (1) | New receive buffer size: 0 2026-04-07 15:59:54.434 | DTC Client socket (1) | Connecting to IP: 184.105.22.231. 2026-04-07 15:59:54.463 | Rithmic Direct - DTC | Network connection to server complete. 2026-04-07 15:59:54.463 | Rithmic Direct - DTC | Starting socket receive thread. 2026-04-07 15:59:54.463 | Rithmic Direct - DTC | Using fixed encoding of Binary 2026-04-07 15:59:54.463 | Rithmic Direct - DTC | Sending logon request message. 2026-04-07 15:59:54.568 | Rithmic Direct - DTC | Received logon response. 2026-04-07 15:59:54.568 | Rithmic Direct - DTC | Server Name: . 2026-04-07 15:59:54.568 | Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 2026-04-07 15:59:54.568 | Rithmic Direct - DTC | Logon error received from server: permission denied 2026-04-07 15:59:54.568 | Rithmic Direct - DTC | Failed connections: 6 2026-04-07 15:59:54.568 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2026-04-07 15:59:54.568 | Select 'File >> Disconnect' to prevent further connection attempts. 2026-04-07 15:59:54.591 | Rithmic Direct - DTC | Waiting for socket receive thread to end 2026-04-07 15:59:54.591 | DTC Client socket (1) | CloseSocket call. 2026-04-07 15:59:54.592 | DTC Client socket (1) | Shutdown started. Waiting for graceful close. 2026-04-07 15:59:54.592 | Rithmic Direct - DTC | Disconnected. 2026-04-07 15:59:54.592 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2026-04-07 15:59:54.622 | DTC Client socket (1) | Socket gracefully closed by remote side. 2026-04-07 15:59:54.622 | DTC Client socket (1) | Closed. 2026-04-07 15:59:58.600 | 2026-04-07 15:59:58.600 | Rithmic Direct - DTC | Using server connection: Apex-Chicago Area-Non-Aggregated 2026-04-07 15:59:58.600 | Rithmic Direct - DTC | Trading server address/port: rsc.rithmic.com:50528 2026-04-07 15:59:58.600 | Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50528 2026-04-07 15:59:58.600 | DTC Client socket (1) | Creating socket. Using TLS 1.2. 2026-04-07 15:59:58.600 | DTC Client socket (1) | New receive buffer size: 0 2026-04-07 15:59:58.600 | DTC Client socket (1) | Connecting to IP: 184.105.22.231. 2026-04-07 15:59:58.633 | Rithmic Direct - DTC | Network connection to server complete. 2026-04-07 15:59:58.633 | Rithmic Direct - DTC | Starting socket receive thread. 2026-04-07 15:59:58.633 | Rithmic Direct - DTC | Using fixed encoding of Binary 2026-04-07 15:59:58.633 | Rithmic Direct - DTC | Sending logon request message. 2026-04-07 15:59:58.746 | Rithmic Direct - DTC | Received logon response. 2026-04-07 15:59:58.746 | Rithmic Direct - DTC | Server Name: . 2026-04-07 15:59:58.746 | Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 2026-04-07 15:59:58.746 | Rithmic Direct - DTC | Logon error received from server: permission denied 2026-04-07 15:59:58.746 | Rithmic Direct - DTC | Failed connections: 7 2026-04-07 15:59:58.746 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2026-04-07 15:59:58.746 | Select 'File >> Disconnect' to prevent further connection attempts. 2026-04-07 15:59:58.760 | Rithmic Direct - DTC | Waiting for socket receive thread to end 2026-04-07 15:59:58.760 | DTC Client socket (1) | CloseSocket call. 2026-04-07 15:59:58.761 | DTC Client socket (1) | Shutdown started. Waiting for graceful close. 2026-04-07 15:59:58.761 | Rithmic Direct - DTC | Disconnected. 2026-04-07 15:59:58.761 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2026-04-07 15:59:58.792 | DTC Client socket (1) | Socket gracefully closed by remote side. 2026-04-07 15:59:58.792 | DTC Client socket (1) | Closed. 2026-04-07 16:00:02.774 | 2026-04-07 16:00:02.774 | Rithmic Direct - DTC | Using server connection: Apex-Chicago Area-Non-Aggregated 2026-04-07 16:00:02.774 | Rithmic Direct - DTC | Trading server address/port: rsc.rithmic.com:50528 2026-04-07 16:00:02.774 | Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50528 2026-04-07 16:00:02.776 | DTC Client socket (1) | Creating socket. Using TLS 1.2. 2026-04-07 16:00:02.777 | DTC Client socket (1) | New receive buffer size: 0 2026-04-07 16:00:02.777 | DTC Client socket (1) | Connecting to IP: 184.105.22.231. 2026-04-07 16:00:02.811 | Rithmic Direct - DTC | Network connection to server complete. 2026-04-07 16:00:02.811 | Rithmic Direct - DTC | Starting socket receive thread. 2026-04-07 16:00:02.811 | Rithmic Direct - DTC | Using fixed encoding of Binary 2026-04-07 16:00:02.811 | Rithmic Direct - DTC | Sending logon request message. 2026-04-07 16:00:02.915 | Rithmic Direct - DTC | Received logon response. 2026-04-07 16:00:02.915 | Rithmic Direct - DTC | Server Name: . 2026-04-07 16:00:02.915 | Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 2026-04-07 16:00:02.915 | Rithmic Direct - DTC | Logon error received from server: permission denied 2026-04-07 16:00:02.915 | Rithmic Direct - DTC | Failed connections: 8 2026-04-07 16:00:02.915 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2026-04-07 16:00:02.915 | Select 'File >> Disconnect' to prevent further connection attempts. 2026-04-07 16:00:02.932 | Rithmic Direct - DTC | Waiting for socket receive thread to end 2026-04-07 16:00:02.933 | DTC Client socket (1) | CloseSocket call. 2026-04-07 16:00:02.933 | Rithmic Direct - DTC | Disconnected. 2026-04-07 16:00:02.933 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2026-04-07 16:00:02.933 | DTC Client socket (1) | Shutdown started. Waiting for graceful close. 2026-04-07 16:00:02.962 | DTC Client socket (1) | Socket gracefully closed by remote side. 2026-04-07 16:00:02.962 | DTC Client socket (1) | Closed. 2026-04-07 16:00:06.947 | 2026-04-07 16:00:06.948 | Rithmic Direct - DTC | Using server connection: Apex-Chicago Area-Non-Aggregated 2026-04-07 16:00:06.948 | Rithmic Direct - DTC | Trading server address/port: rsc.rithmic.com:50528 2026-04-07 16:00:06.948 | Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50528 2026-04-07 16:00:07.504 | DTC Client socket (1) | Creating socket. Using TLS 1.2. 2026-04-07 16:00:07.504 | DTC Client socket (1) | New receive buffer size: 0 2026-04-07 16:00:07.504 | DTC Client socket (1) | Connecting to IP: 208.97.247.101. 2026-04-07 16:00:07.534 | Rithmic Direct - DTC | Network connection to server complete. 2026-04-07 16:00:07.534 | Rithmic Direct - DTC | Starting socket receive thread. 2026-04-07 16:00:07.534 | Rithmic Direct - DTC | Using fixed encoding of Binary 2026-04-07 16:00:07.534 | Rithmic Direct - DTC | Sending logon request message. 2026-04-07 16:00:07.634 | Rithmic Direct - DTC | Received logon response. 2026-04-07 16:00:07.634 | Rithmic Direct - DTC | Server Name: . 2026-04-07 16:00:07.634 | Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 2026-04-07 16:00:07.634 | Rithmic Direct - DTC | Logon error received from server: permission denied 2026-04-07 16:00:07.634 | Rithmic Direct - DTC | Failed connections: 9 2026-04-07 16:00:07.634 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2026-04-07 16:00:07.634 | Select 'File >> Disconnect' to prevent further connection attempts. 2026-04-07 16:00:07.645 | Rithmic Direct - DTC | Waiting for socket receive thread to end 2026-04-07 16:00:07.645 | DTC Client socket (1) | CloseSocket call. 2026-04-07 16:00:07.645 | Rithmic Direct - DTC | Disconnected. 2026-04-07 16:00:07.645 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2026-04-07 16:00:07.645 | DTC Client socket (1) | Shutdown started. Waiting for graceful close. 2026-04-07 16:00:07.683 | DTC Client socket (1) | Socket gracefully closed by remote side. 2026-04-07 16:00:07.683 | DTC Client socket (1) | Closed. 2026-04-07 16:00:11.657 | 2026-04-07 16:00:11.658 | Rithmic Direct - DTC | Using server connection: Apex-Chicago Area-Non-Aggregated 2026-04-07 16:00:11.658 | Rithmic Direct - DTC | Trading server address/port: rsc.rithmic.com:50528 2026-04-07 16:00:11.658 | Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50528 2026-04-07 16:00:11.658 | DTC Client socket (1) | Creating socket. Using TLS 1.2. 2026-04-07 16:00:11.658 | DTC Client socket (1) | New receive buffer size: 0 2026-04-07 16:00:11.658 | DTC Client socket (1) | Connecting to IP: 208.97.247.101. 2026-04-07 16:00:11.691 | Rithmic Direct - DTC | Network connection to server complete. 2026-04-07 16:00:11.691 | Rithmic Direct - DTC | Starting socket receive thread. 2026-04-07 16:00:11.691 | Rithmic Direct - DTC | Using fixed encoding of Binary 2026-04-07 16:00:11.691 | Rithmic Direct - DTC | Sending logon request message. 2026-04-07 16:00:11.801 | Rithmic Direct - DTC | Received logon response. 2026-04-07 16:00:11.801 | Rithmic Direct - DTC | Server Name: . 2026-04-07 16:00:11.801 | Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 2026-04-07 16:00:11.801 | Rithmic Direct - DTC | Logon error received from server: permission denied 2026-04-07 16:00:11.801 | Rithmic Direct - DTC | Failed connections: 10 2026-04-07 16:00:11.801 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2026-04-07 16:00:11.801 | Select 'File >> Disconnect' to prevent further connection attempts. 2026-04-07 16:00:11.816 | Rithmic Direct - DTC | Waiting for socket receive thread to end 2026-04-07 16:00:11.817 | DTC Client socket (1) | CloseSocket call. 2026-04-07 16:00:11.817 | Rithmic Direct - DTC | Disconnected. 2026-04-07 16:00:11.817 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2026-04-07 16:00:11.817 | DTC Client socket (1) | Shutdown started. Waiting for graceful close. 2026-04-07 16:00:11.851 | DTC Client socket (1) | Socket gracefully closed by remote side. 2026-04-07 16:00:11.851 | DTC Client socket (1) | Closed. 2026-04-07 16:00:15.820 | 2026-04-07 16:00:15.820 | Rithmic Direct - DTC | Using server connection: Apex-Chicago Area-Non-Aggregated 2026-04-07 16:00:15.820 | Rithmic Direct - DTC | Trading server address/port: rsc.rithmic.com:50528 2026-04-07 16:00:15.820 | Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50528 2026-04-07 16:00:15.820 | DTC Client socket (1) | Creating socket. Using TLS 1.2. 2026-04-07 16:00:15.820 | DTC Client socket (1) | New receive buffer size: 0 2026-04-07 16:00:15.820 | DTC Client socket (1) | Connecting to IP: 208.97.247.101. 2026-04-07 16:00:15.853 | Rithmic Direct - DTC | Network connection to server complete. 2026-04-07 16:00:15.853 | Rithmic Direct - DTC | Starting socket receive thread. 2026-04-07 16:00:15.853 | Rithmic Direct - DTC | Using fixed encoding of Binary 2026-04-07 16:00:15.853 | Rithmic Direct - DTC | Sending logon request message. 2026-04-07 16:00:15.961 | Rithmic Direct - DTC | Received logon response. 2026-04-07 16:00:15.961 | Rithmic Direct - DTC | Server Name: . 2026-04-07 16:00:15.961 | Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 2026-04-07 16:00:15.961 | Rithmic Direct - DTC | Logon error received from server: permission denied 2026-04-07 16:00:15.961 | Rithmic Direct - DTC | Failed connections: 11 2026-04-07 16:00:15.961 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2026-04-07 16:00:15.961 | Select 'File >> Disconnect' to prevent further connection attempts. 2026-04-07 16:00:15.974 | Rithmic Direct - DTC | Waiting for socket receive thread to end 2026-04-07 16:00:15.975 | DTC Client socket (1) | CloseSocket call. 2026-04-07 16:00:15.975 | Rithmic Direct - DTC | Disconnected. 2026-04-07 16:00:15.975 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2026-04-07 16:00:15.975 | DTC Client socket (1) | Shutdown started. Waiting for graceful close. 2026-04-07 16:00:16.006 | DTC Client socket (1) | Socket gracefully closed by remote side. 2026-04-07 16:00:16.006 | DTC Client socket (1) | Closed. 2026-04-07 16:00:19.980 | 2026-04-07 16:00:19.980 | Rithmic Direct - DTC | Using server connection: Apex-Chicago Area-Non-Aggregated 2026-04-07 16:00:19.980 | Rithmic Direct - DTC | Trading server address/port: rsc.rithmic.com:50528 2026-04-07 16:00:19.980 | Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50528 2026-04-07 16:00:19.983 | DTC Client socket (1) | Creating socket. Using TLS 1.2. 2026-04-07 16:00:19.983 | DTC Client socket (1) | New receive buffer size: 0 2026-04-07 16:00:19.983 | DTC Client socket (1) | Connecting to IP: 208.97.247.101. 2026-04-07 16:00:20.029 | Rithmic Direct - DTC | Network connection to server complete. 2026-04-07 16:00:20.029 | Rithmic Direct - DTC | Starting socket receive thread. 2026-04-07 16:00:20.029 | Rithmic Direct - DTC | Using fixed encoding of Binary 2026-04-07 16:00:20.029 | Rithmic Direct - DTC | Sending logon request message. 2026-04-07 16:00:20.131 | Rithmic Direct - DTC | Received logon response. 2026-04-07 16:00:20.131 | Rithmic Direct - DTC | Server Name: . 2026-04-07 16:00:20.131 | Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 2026-04-07 16:00:20.131 | Rithmic Direct - DTC | Logon error received from server: permission denied 2026-04-07 16:00:20.131 | Rithmic Direct - DTC | Failed connections: 12 2026-04-07 16:00:20.131 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2026-04-07 16:00:20.131 | Select 'File >> Disconnect' to prevent further connection attempts. 2026-04-07 16:00:20.156 | Rithmic Direct - DTC | Waiting for socket receive thread to end 2026-04-07 16:00:20.156 | DTC Client socket (1) | CloseSocket call. 2026-04-07 16:00:20.156 | Rithmic Direct - DTC | Disconnected. 2026-04-07 16:00:20.156 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2026-04-07 16:00:20.156 | DTC Client socket (1) | Shutdown started. Waiting for graceful close. 2026-04-07 16:00:20.189 | DTC Client socket (1) | Socket gracefully closed by remote side. 2026-04-07 16:00:20.189 | DTC Client socket (1) | Closed. 2026-04-07 16:00:24.168 | 2026-04-07 16:00:24.168 | Rithmic Direct - DTC | Using server connection: Apex-Chicago Area-Non-Aggregated 2026-04-07 16:00:24.168 | Rithmic Direct - DTC | Trading server address/port: rsc.rithmic.com:50528 2026-04-07 16:00:24.168 | Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50528 2026-04-07 16:00:24.168 | DTC Client socket (1) | Creating socket. Using TLS 1.2. 2026-04-07 16:00:24.169 | DTC Client socket (1) | New receive buffer size: 0 2026-04-07 16:00:24.169 | DTC Client socket (1) | Connecting to IP: 208.97.247.101. 2026-04-07 16:00:24.203 | Rithmic Direct - DTC | Network connection to server complete. 2026-04-07 16:00:24.203 | Rithmic Direct - DTC | Starting socket receive thread. 2026-04-07 16:00:24.203 | Rithmic Direct - DTC | Using fixed encoding of Binary 2026-04-07 16:00:24.203 | Rithmic Direct - DTC | Sending logon request message. 2026-04-07 16:00:24.311 | Rithmic Direct - DTC | Received logon response. 2026-04-07 16:00:24.311 | Rithmic Direct - DTC | Server Name: . 2026-04-07 16:00:24.311 | Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 2026-04-07 16:00:24.311 | Rithmic Direct - DTC | Logon error received from server: permission denied 2026-04-07 16:00:24.311 | Rithmic Direct - DTC | Failed connections: 13 2026-04-07 16:00:24.311 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2026-04-07 16:00:24.311 | Select 'File >> Disconnect' to prevent further connection attempts. 2026-04-07 16:00:24.326 | Rithmic Direct - DTC | Waiting for socket receive thread to end 2026-04-07 16:00:24.326 | DTC Client socket (1) | CloseSocket call. 2026-04-07 16:00:24.327 | Rithmic Direct - DTC | Disconnected. 2026-04-07 16:00:24.327 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2026-04-07 16:00:24.327 | DTC Client socket (1) | Shutdown started. Waiting for graceful close. 2026-04-07 16:00:24.358 | DTC Client socket (1) | Socket gracefully closed by remote side. 2026-04-07 16:00:24.358 | DTC Client socket (1) | Closed. 2026-04-07 16:00:28.341 | 2026-04-07 16:00:28.341 | Rithmic Direct - DTC | Using server connection: Apex-Chicago Area-Non-Aggregated 2026-04-07 16:00:28.341 | Rithmic Direct - DTC | Trading server address/port: rsc.rithmic.com:50528 2026-04-07 16:00:28.341 | Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50528 2026-04-07 16:00:28.342 | DTC Client socket (1) | Creating socket. Using TLS 1.2. 2026-04-07 16:00:28.342 | DTC Client socket (1) | New receive buffer size: 0 2026-04-07 16:00:28.342 | DTC Client socket (1) | Connecting to IP: 208.97.247.101. 2026-04-07 16:00:28.373 | Rithmic Direct - DTC | Network connection to server complete. 2026-04-07 16:00:28.373 | Rithmic Direct - DTC | Starting socket receive thread. 2026-04-07 16:00:28.373 | Rithmic Direct - DTC | Using fixed encoding of Binary 2026-04-07 16:00:28.373 | Rithmic Direct - DTC | Sending logon request message. 2026-04-07 16:00:28.483 | Rithmic Direct - DTC | Received logon response. 2026-04-07 16:00:28.483 | Rithmic Direct - DTC | Server Name: . 2026-04-07 16:00:28.483 | Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 2026-04-07 16:00:28.483 | Rithmic Direct - DTC | Logon error received from server: permission denied 2026-04-07 16:00:28.483 | Rithmic Direct - DTC | Failed connections: 14 2026-04-07 16:00:28.483 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2026-04-07 16:00:28.483 | Select 'File >> Disconnect' to prevent further connection attempts. 2026-04-07 16:00:28.498 | Rithmic Direct - DTC | Waiting for socket receive thread to end 2026-04-07 16:00:28.499 | DTC Client socket (1) | CloseSocket call. 2026-04-07 16:00:28.499 | DTC Client socket (1) | Shutdown started. Waiting for graceful close. 2026-04-07 16:00:28.499 | Rithmic Direct - DTC | Disconnected. 2026-04-07 16:00:28.499 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2026-04-07 16:00:28.531 | DTC Client socket (1) | Socket gracefully closed by remote side. 2026-04-07 16:00:28.531 | DTC Client socket (1) | Closed. 2026-04-07 16:00:30.501 | The message log has been sent to support. * 2026-04-07 16:00:30.501 | HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Creating socket. Using TLS 1.2. 2026-04-07 16:00:30.501 | HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | New receive buffer size: 0 2026-04-07 16:00:30.501 | HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Connecting to IP: 64.152.155.19. 2026-04-07 16:00:30.761 | The Message Log was sent. Result: Message Log received. * 2026-04-07 16:00:31.025 | HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | CloseSocket call. 2026-04-07 16:00:31.025 | HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. 2026-04-07 16:00:31.063 | HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. 2026-04-07 16:00:31.063 | HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Closed. 2026-04-07 16:00:32.501 | 2026-04-07 16:00:32.501 | Rithmic Direct - DTC | Using server connection: Apex-Chicago Area-Non-Aggregated 2026-04-07 16:00:32.501 | Rithmic Direct - DTC | Trading server address/port: rsc.rithmic.com:50528 2026-04-07 16:00:32.501 | Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50528 2026-04-07 16:00:32.502 | DTC Client socket (1) | Creating socket. Using TLS 1.2. 2026-04-07 16:00:32.502 | DTC Client socket (1) | New receive buffer size: 0 2026-04-07 16:00:32.502 | DTC Client socket (1) | Connecting to IP: 208.97.247.101. 2026-04-07 16:00:32.534 | Rithmic Direct - DTC | Network connection to server complete. 2026-04-07 16:00:32.534 | Rithmic Direct - DTC | Starting socket receive thread. 2026-04-07 16:00:32.534 | Rithmic Direct - DTC | Using fixed encoding of Binary 2026-04-07 16:00:32.534 | Rithmic Direct - DTC | Sending logon request message. 2026-04-07 16:00:32.634 | Rithmic Direct - DTC | Received logon response. 2026-04-07 16:00:32.634 | Rithmic Direct - DTC | Server Name: . 2026-04-07 16:00:32.634 | Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 2026-04-07 16:00:32.634 | Rithmic Direct - DTC | Logon error received from server: permission denied 2026-04-07 16:00:32.634 | Rithmic Direct - DTC | Failed connections: 15 2026-04-07 16:00:32.634 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2026-04-07 16:00:32.634 | Select 'File >> Disconnect' to prevent further connection attempts. 2026-04-07 16:00:32.659 | Rithmic Direct - DTC | Waiting for socket receive thread to end 2026-04-07 16:00:32.659 | DTC Client socket (1) | CloseSocket call. 2026-04-07 16:00:32.660 | DTC Client socket (1) | Shutdown started. Waiting for graceful close. 2026-04-07 16:00:32.660 | Rithmic Direct - DTC | Disconnected. 2026-04-07 16:00:32.660 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2026-04-07 16:00:32.689 | DTC Client socket (1) | Socket gracefully closed by remote side. 2026-04-07 16:00:32.689 | DTC Client socket (1) | Closed. 2026-04-07 16:00:36.666 | 2026-04-07 16:00:36.666 | Rithmic Direct - DTC | Using server connection: Apex-Chicago Area-Non-Aggregated 2026-04-07 16:00:36.666 | Rithmic Direct - DTC | Trading server address/port: rsc.rithmic.com:50528 2026-04-07 16:00:36.666 | Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50528 2026-04-07 16:00:36.668 | DTC Client socket (1) | Creating socket. Using TLS 1.2. 2026-04-07 16:00:36.668 | DTC Client socket (1) | New receive buffer size: 0 2026-04-07 16:00:36.668 | DTC Client socket (1) | Connecting to IP: 208.97.247.101. 2026-04-07 16:00:36.701 | Rithmic Direct - DTC | Network connection to server complete. 2026-04-07 16:00:36.701 | Rithmic Direct - DTC | Starting socket receive thread. 2026-04-07 16:00:36.701 | Rithmic Direct - DTC | Using fixed encoding of Binary 2026-04-07 16:00:36.701 | Rithmic Direct - DTC | Sending logon request message. 2026-04-07 16:00:36.811 | Rithmic Direct - DTC | Received logon response. 2026-04-07 16:00:36.811 | Rithmic Direct - DTC | Server Name: . 2026-04-07 16:00:36.811 | Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 2026-04-07 16:00:36.811 | Rithmic Direct - DTC | Logon error received from server: permission denied 2026-04-07 16:00:36.811 | Rithmic Direct - DTC | Failed connections: 16 2026-04-07 16:00:36.811 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2026-04-07 16:00:36.811 | Select 'File >> Disconnect' to prevent further connection attempts. 2026-04-07 16:00:36.822 | Rithmic Direct - DTC | Waiting for socket receive thread to end 2026-04-07 16:00:36.823 | DTC Client socket (1) | CloseSocket call. 2026-04-07 16:00:36.823 | DTC Client socket (1) | Shutdown started. Waiting for graceful close. 2026-04-07 16:00:36.823 | Rithmic Direct - DTC | Disconnected. 2026-04-07 16:00:36.823 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2026-04-07 16:00:36.853 | DTC Client socket (1) | Socket gracefully closed by remote side. 2026-04-07 16:00:36.853 | DTC Client socket (1) | Closed. 2026-04-07 16:00:40.831 | 2026-04-07 16:00:40.831 | Rithmic Direct - DTC | Using server connection: Apex-Chicago Area-Non-Aggregated 2026-04-07 16:00:40.831 | Rithmic Direct - DTC | Trading server address/port: rsc.rithmic.com:50528 2026-04-07 16:00:40.831 | Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50528 2026-04-07 16:00:40.831 | DTC Client socket (1) | Creating socket. Using TLS 1.2. 2026-04-07 16:00:40.831 | DTC Client socket (1) | New receive buffer size: 0 2026-04-07 16:00:40.831 | DTC Client socket (1) | Connecting to IP: 208.97.247.101. 2026-04-07 16:00:40.862 | Rithmic Direct - DTC | Network connection to server complete. 2026-04-07 16:00:40.862 | Rithmic Direct - DTC | Starting socket receive thread. 2026-04-07 16:00:40.862 | Rithmic Direct - DTC | Using fixed encoding of Binary 2026-04-07 16:00:40.862 | Rithmic Direct - DTC | Sending logon request message. 2026-04-07 16:00:40.968 | Rithmic Direct - DTC | Received logon response. 2026-04-07 16:00:40.968 | Rithmic Direct - DTC | Server Name: . 2026-04-07 16:00:40.968 | Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 2026-04-07 16:00:40.968 | Rithmic Direct - DTC | Logon error received from server: permission denied 2026-04-07 16:00:40.968 | Rithmic Direct - DTC | Failed connections: 17 2026-04-07 16:00:40.968 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2026-04-07 16:00:40.968 | Select 'File >> Disconnect' to prevent further connection attempts. 2026-04-07 16:00:40.988 | Rithmic Direct - DTC | Waiting for socket receive thread to end 2026-04-07 16:00:40.989 | DTC Client socket (1) | CloseSocket call. 2026-04-07 16:00:40.989 | Rithmic Direct - DTC | Disconnected. 2026-04-07 16:00:40.989 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2026-04-07 16:00:40.989 | DTC Client socket (1) | Shutdown started. Waiting for graceful close. 2026-04-07 16:00:41.021 | DTC Client socket (1) | Socket gracefully closed by remote side. 2026-04-07 16:00:41.022 | DTC Client socket (1) | Closed. 2026-04-07 16:00:44.991 | 2026-04-07 16:00:44.992 | Rithmic Direct - DTC | Using server connection: Apex-Chicago Area-Non-Aggregated 2026-04-07 16:00:44.992 | Rithmic Direct - DTC | Trading server address/port: rsc.rithmic.com:50528 2026-04-07 16:00:44.992 | Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50528 2026-04-07 16:00:44.992 | DTC Client socket (1) | Creating socket. Using TLS 1.2. 2026-04-07 16:00:44.992 | DTC Client socket (1) | New receive buffer size: 0 2026-04-07 16:00:44.992 | DTC Client socket (1) | Connecting to IP: 208.97.247.101. 2026-04-07 16:00:45.027 | Rithmic Direct - DTC | Network connection to server complete. 2026-04-07 16:00:45.027 | Rithmic Direct - DTC | Starting socket receive thread. 2026-04-07 16:00:45.027 | Rithmic Direct - DTC | Using fixed encoding of Binary 2026-04-07 16:00:45.027 | Rithmic Direct - DTC | Sending logon request message. 2026-04-07 16:00:45.134 | Rithmic Direct - DTC | Received logon response. 2026-04-07 16:00:45.134 | Rithmic Direct - DTC | Server Name: . 2026-04-07 16:00:45.134 | Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 2026-04-07 16:00:45.134 | Rithmic Direct - DTC | Logon error received from server: permission denied 2026-04-07 16:00:45.134 | Rithmic Direct - DTC | Failed connections: 18 2026-04-07 16:00:45.134 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2026-04-07 16:00:45.134 | Select 'File >> Disconnect' to prevent further connection attempts. 2026-04-07 16:00:45.152 | Rithmic Direct - DTC | Waiting for socket receive thread to end 2026-04-07 16:00:45.154 | DTC Client socket (1) | CloseSocket call. 2026-04-07 16:00:45.154 | DTC Client socket (1) | Shutdown started. Waiting for graceful close. 2026-04-07 16:00:45.155 | Rithmic Direct - DTC | Disconnected. 2026-04-07 16:00:45.155 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2026-04-07 16:00:45.186 | DTC Client socket (1) | Socket gracefully closed by remote side. 2026-04-07 16:00:45.186 | DTC Client socket (1) | Closed. 2026-04-07 16:00:49.166 | 2026-04-07 16:00:49.167 | Rithmic Direct - DTC | Using server connection: Apex-Chicago Area-Non-Aggregated 2026-04-07 16:00:49.167 | Rithmic Direct - DTC | Trading server address/port: rsc.rithmic.com:50528 2026-04-07 16:00:49.167 | Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50528 2026-04-07 16:00:49.167 | DTC Client socket (1) | Creating socket. Using TLS 1.2. 2026-04-07 16:00:49.167 | DTC Client socket (1) | New receive buffer size: 0 2026-04-07 16:00:49.167 | DTC Client socket (1) | Connecting to IP: 208.97.247.101. 2026-04-07 16:00:49.201 | Rithmic Direct - DTC | Network connection to server complete. 2026-04-07 16:00:49.201 | Rithmic Direct - DTC | Starting socket receive thread. 2026-04-07 16:00:49.201 | Rithmic Direct - DTC | Using fixed encoding of Binary 2026-04-07 16:00:49.201 | Rithmic Direct - DTC | Sending logon request message. 2026-04-07 16:00:49.308 | Rithmic Direct - DTC | Received logon response. 2026-04-07 16:00:49.308 | Rithmic Direct - DTC | Server Name: . 2026-04-07 16:00:49.308 | Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 2026-04-07 16:00:49.308 | Rithmic Direct - DTC | Logon error received from server: permission denied 2026-04-07 16:00:49.308 | Rithmic Direct - DTC | Failed connections: 19 2026-04-07 16:00:49.308 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2026-04-07 16:00:49.308 | Select 'File >> Disconnect' to prevent further connection attempts. 2026-04-07 16:00:49.327 | Rithmic Direct - DTC | Waiting for socket receive thread to end 2026-04-07 16:00:49.328 | DTC Client socket (1) | CloseSocket call. 2026-04-07 16:00:49.328 | Rithmic Direct - DTC | Disconnected. 2026-04-07 16:00:49.328 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2026-04-07 16:00:49.328 | DTC Client socket (1) | Shutdown started. Waiting for graceful close. 2026-04-07 16:00:49.361 | DTC Client socket (1) | Socket gracefully closed by remote side. 2026-04-07 16:00:49.361 | DTC Client socket (1) | Closed. 2026-04-07 16:00:53.341 | 2026-04-07 16:00:53.342 | Rithmic Direct - DTC | Using server connection: Apex-Chicago Area-Non-Aggregated 2026-04-07 16:00:53.343 | Rithmic Direct - DTC | Trading server address/port: rsc.rithmic.com:50528 2026-04-07 16:00:53.343 | Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50528 2026-04-07 16:00:53.346 | DTC Client socket (1) | Creating socket. Using TLS 1.2. 2026-04-07 16:00:53.346 | DTC Client socket (1) | New receive buffer size: 0 2026-04-07 16:00:53.346 | DTC Client socket (1) | Connecting to IP: 208.97.247.101. 2026-04-07 16:00:53.378 | Rithmic Direct - DTC | Network connection to server complete. 2026-04-07 16:00:53.378 | Rithmic Direct - DTC | Starting socket receive thread. 2026-04-07 16:00:53.378 | Rithmic Direct - DTC | Using fixed encoding of Binary 2026-04-07 16:00:53.378 | Rithmic Direct - DTC | Sending logon request message. 2026-04-07 16:00:53.484 | Rithmic Direct - DTC | Received logon response. 2026-04-07 16:00:53.484 | Rithmic Direct - DTC | Server Name: . 2026-04-07 16:00:53.484 | Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 2026-04-07 16:00:53.484 | Rithmic Direct - DTC | Logon error received from server: permission denied 2026-04-07 16:00:53.484 | Rithmic Direct - DTC | Failed connections: 20 2026-04-07 16:00:53.484 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2026-04-07 16:00:53.484 | Select 'File >> Disconnect' to prevent further connection attempts. 2026-04-07 16:00:53.499 | Rithmic Direct - DTC | Waiting for socket receive thread to end 2026-04-07 16:00:53.499 | DTC Client socket (1) | CloseSocket call. 2026-04-07 16:00:53.499 | Rithmic Direct - DTC | Disconnected. 2026-04-07 16:00:53.499 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2026-04-07 16:00:53.499 | DTC Client socket (1) | Shutdown started. Waiting for graceful close. 2026-04-07 16:00:53.529 | DTC Client socket (1) | Socket gracefully closed by remote side. 2026-04-07 16:00:53.529 | DTC Client socket (1) | Closed. 2026-04-07 16:00:57.504 | 2026-04-07 16:00:57.504 | Rithmic Direct - DTC | Using server connection: Apex-Chicago Area-Non-Aggregated 2026-04-07 16:00:57.504 | Rithmic Direct - DTC | Trading server address/port: rsc.rithmic.com:50528 2026-04-07 16:00:57.504 | Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50528 2026-04-07 16:00:57.505 | DTC Client socket (1) | Creating socket. Using TLS 1.2. 2026-04-07 16:00:57.505 | DTC Client socket (1) | New receive buffer size: 0 2026-04-07 16:00:57.505 | DTC Client socket (1) | Connecting to IP: 208.97.247.101. 2026-04-07 16:00:57.536 | Rithmic Direct - DTC | Network connection to server complete. 2026-04-07 16:00:57.536 | Rithmic Direct - DTC | Starting socket receive thread. 2026-04-07 16:00:57.536 | Rithmic Direct - DTC | Using fixed encoding of Binary 2026-04-07 16:00:57.536 | Rithmic Direct - DTC | Sending logon request message. 2026-04-07 16:00:57.638 | Rithmic Direct - DTC | Received logon response. 2026-04-07 16:00:57.638 | Rithmic Direct - DTC | Server Name: . 2026-04-07 16:00:57.638 | Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 2026-04-07 16:00:57.638 | Rithmic Direct - DTC | Logon error received from server: permission denied 2026-04-07 16:00:57.638 | Rithmic Direct - DTC | Failed connections: 21 2026-04-07 16:00:57.638 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2026-04-07 16:00:57.638 | Select 'File >> Disconnect' to prevent further connection attempts. 2026-04-07 16:00:57.663 | Rithmic Direct - DTC | Waiting for socket receive thread to end 2026-04-07 16:00:57.663 | DTC Client socket (1) | CloseSocket call. 2026-04-07 16:00:57.663 | Rithmic Direct - DTC | Disconnected. 2026-04-07 16:00:57.663 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2026-04-07 16:00:57.663 | DTC Client socket (1) | Shutdown started. Waiting for graceful close. 2026-04-07 16:00:57.694 | DTC Client socket (1) | Socket gracefully closed by remote side. 2026-04-07 16:00:57.694 | DTC Client socket (1) | Closed. 2026-04-07 16:01:01.678 | 2026-04-07 16:01:01.678 | Rithmic Direct - DTC | Using server connection: Apex-Chicago Area-Non-Aggregated 2026-04-07 16:01:01.678 | Rithmic Direct - DTC | Trading server address/port: rsc.rithmic.com:50528 2026-04-07 16:01:01.678 | Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50528 2026-04-07 16:01:01.679 | DTC Client socket (1) | Creating socket. Using TLS 1.2. 2026-04-07 16:01:01.679 | DTC Client socket (1) | New receive buffer size: 0 2026-04-07 16:01:01.679 | DTC Client socket (1) | Connecting to IP: 208.97.247.101. 2026-04-07 16:01:01.714 | Rithmic Direct - DTC | Network connection to server complete. 2026-04-07 16:01:01.714 | Rithmic Direct - DTC | Starting socket receive thread. 2026-04-07 16:01:01.714 | Rithmic Direct - DTC | Using fixed encoding of Binary 2026-04-07 16:01:01.714 | Rithmic Direct - DTC | Sending logon request message. 2026-04-07 16:01:01.818 | Rithmic Direct - DTC | Received logon response. 2026-04-07 16:01:01.818 | Rithmic Direct - DTC | Server Name: . 2026-04-07 16:01:01.818 | Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 2026-04-07 16:01:01.818 | Rithmic Direct - DTC | Logon error received from server: permission denied 2026-04-07 16:01:01.818 | Rithmic Direct - DTC | Failed connections: 22 2026-04-07 16:01:01.818 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2026-04-07 16:01:01.818 | Select 'File >> Disconnect' to prevent further connection attempts. 2026-04-07 16:01:01.835 | Rithmic Direct - DTC | Waiting for socket receive thread to end 2026-04-07 16:01:01.836 | DTC Client socket (1) | CloseSocket call. 2026-04-07 16:01:01.836 | Rithmic Direct - DTC | Disconnected. 2026-04-07 16:01:01.836 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2026-04-07 16:01:01.836 | DTC Client socket (1) | Shutdown started. Waiting for graceful close. 2026-04-07 16:01:01.866 | DTC Client socket (1) | Socket gracefully closed by remote side. 2026-04-07 16:01:01.866 | DTC Client socket (1) | Closed. |