Support Board
Date/Time: Mon, 06 Apr 2026 00:11:22 +0000
Post From: MNQM26-CME CHART NOT WORKING
| [2026-04-05 19:08:30] |
| User147791 - Posts: 1 |
|
Hello, I need help with Sierra Chart data access for MNQ. My setup: - Service Package 3 (Base Standard, 26 USD/month) - Current Selected Service: SC Data - I am trying to open MNQM26-CME intraday charts - MESM26-CME works, but MNQM26-CME does not What happens: - A clean intraday chart for MNQM26-CME opens completely blank - Quote Board gives: “SymbolData is null until Symbol is known to datafeed” - The .scid file stays at 56 bytes - In Message Log I get: “Symbol not allowed: MNQM26-CME” What I already tried: - Updated Symbol Settings from server - Translated symbols to current service - Reconnected data feed - Opened a clean chart from Find Symbol - Tried Continuous Contract = None and also continuous mode - Deleted all data and downloaded again - Set session times to full day - Increased historical intraday days to download Result: - MES loads data correctly - MNQM26-CME remains blank and appears not to be allowed Could you please tell me why MNQM26-CME is not allowed on my current setup, and what exact setting or entitlement I need to enable MNQ data? Thank you. |
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