Login Page - Create Account

Support Board


Date/Time: Mon, 18 May 2026 18:02:15 +0000



Post From: Data Subscription

[2026-04-02 13:38:27]
Sierra_Chart Engineering - Posts: 23802
For futures options data support, due to changes you need to be running a current version of Sierra Chart. Update to the current version:
Software Download: Fast Update

This is because the symbols are different:
Im switching from Teton Order routing back to SC Data and each time the chart stop updating, the numbers bars data stops generating data.

Refer to:
Data/Trading Service Connection and Symbol Issues: 1.3. Symbols
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2026-04-02 13:38:34