Support Board
Date/Time: Mon, 18 May 2026 18:02:44 +0000
Post From: Account incorrectly marked as Professional – need Non-Professional status
| [2026-04-02 12:37:26] |
| AlgoAlpha_1 - Posts: 10 |
|
I am currently unable to receive CME futures market data due to my account being classified as Professional. This appears to have been triggered by the NASDAQ (CTA/UTP) form, which I do not require. I only trade futures (ES, NQ, etc.) using my personal funds and meet all CME Non-Professional criteria. My platform is fully configured (Teton routing + Denali data), but CME data is not authorized. Please update my account to Non-Professional status for CME so I can activate the required futures exchanges. |