Support Board
Date/Time: Thu, 02 Apr 2026 01:51:23 +0000
Post From: Data Subscription
| [2026-04-01 21:59:09] |
| John - SC Support - Posts: 45436 |
|
Please get us "Before" and "After" images, as this does not make any sense for this to be occurring. There is no reason for the symbol that is entered in Chart Settings would be changed when selecting Apply. It just takes that text and tries to find the data for what is entered. In the "before" image, please show us the symbol as you have it entered in that field prior to selecting apply. Then in the "after" image get us the same image but after you have selected "apply". Also, which apply button are you selecting? The "A" next to the symbol entry, or the "Apply All" at the bottom of the Chart Settings window (not that it should matter, but we would need to know). And, if you are selecting the "A" and having this issue, then try not selecting that, and just select the "Apply All" button after you change the symbol. Let us know what occurs in this case. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |