Support Board

Date/Time: Thu, 18 Apr 2024 04:55:59 +0000

Post From: Show Depth feature "grayed out" on Trade DOM

[2014-10-03 02:38:52] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
This is the problem: Market Depth data has been rejected for symbol: ESZ4-CME. Not authorized for market depth. \| 2014-10-02 06:23:56 Market Depth data has been rejected for symbol: NQZ4-CME. Not authorized for market depth. \| 2014-10-02 06:23:56 The CME exchange for you activated does not include market depth. You can deactivate the CME Exchange without depth and activate the one with depth: https://www.sierrachart.com/usercp.php?page=SC_RealTime_DataFeed_SetExchanges We will make an improvement in Sierra Chart in the next release so at least you will see the best bid and ask if you are using an exchange without depth. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing