Support Board
Date/Time: Fri, 01 May 2026 19:33:52 +0000
Post From: CME Data Freezing
| [2026-04-01 14:27:34] |
| Sierra_Chart Engineering - Posts: 23658 |
|
We have not observed this: I think you should know that lately, every time that there is a significant market acceleration (e.g. when Mr. Trump tweets or "speaks"), there is an overload on the data feed causing it to freeze for several seconds (15 seconds or more) and then it keeps stuttering for a while. We have observed, some lag in some cases but not all, of about a second or two, and we are working on isolating that and resolving it. Last two times were yesterday between 12:38 and 12:41pm EST and today between 8:44 and 8:45pm EST. We will check the logs.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
