Support Board
Date/Time: Wed, 15 Apr 2026 23:08:00 +0000
Post From: EUREX DOM freezes every ~5 seconds (1–2s lag) despite low chart draw time
| [2026-04-01 08:03:22] |
| Sierra_Chart Engineering - Posts: 23511 |
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The processing of the data on the server, is efficient and we noticed no performance issues or any type of freezing at all. It all looks very good. The previous problem is definitely resolved now. If there is an interruption it would be due to Internet connectivity most likely. We are also monitoring the data feed remotely, in the United States and do not observe any problems. What symbol are you looking at? We checked June FESX. What we want you to do when you notice the freezing is look at the title bar of Sierra Chart and look at the clock. It should be updating every second. Is it stopping? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |