Support Board
Date/Time: Thu, 26 Mar 2026 04:27:56 +0000
Post From: Study Settings dialog shows blank/gray screen
| [2026-03-25 22:54:54] |
| User951086 - Posts: 28 |
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Problem: The Study Settings dialog (the window that appears when you click Settings for any study) is showing a completely blank gray screen. No input fields, no buttons, no content — just a gray rectangle. This affects ALL studies on ALL charts, including built-in Sierra Chart studies and custom studies that were working perfectly before. When it started: This problem started immediately after I copied a new .cpp file directly into the ACS_Source folder while Sierra Chart was running. I believe Sierra Chart auto-detected the file change and triggered a recompile, and something went wrong during that process. What I have tried (none of these fixed it): Restarted Sierra Chart completely — problem persists Restarted the computer — problem persists Removed the .cpp file I had dropped into ACS_Source — problem persists Confirmed the issue affects all studies, not just custom ones Tried right-clicking the study and choosing Settings instead of double-clicking — same blank screen Please advise how to solve this issue? |
 Screenshot 2026-03-25 155417.png / V - Attached On 2026-03-25 22:54:44 UTC - Size: 19.24 KB - 2 views |