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Date/Time: Mon, 23 Mar 2026 23:32:12 +0000



Post From: Service Package Error when Connecting to Denali Data Feed

[2026-03-23 15:56:35]
User340188 - Posts: 4
Hi,

I just installed v2862 on my new computer but I am unable to connect to the Data Feed (F11). When I attempt to connect I get the following in the log:

2026-03-23 00:07:23.404 | Connect to Data Feed | Service Package does not support this function or account is expired. Select 'Help >> Account Control Panel' for account management. *

My account looked like it was fully set with Service Package 11 in the account management web page. Could you help me resolve this error?

Thanks.