Support Board
Date/Time: Tue, 05 May 2026 12:21:27 +0000
Post From: Data freeze at 7:30am
| [2026-03-19 05:49:56] |
| Sierra_Chart Engineering - Posts: 23680 |
|
We have looked into this carefully. At 7:30 AM US Eastern time, or at any time, on March 18 there definitely was not a lost connection to the NASDAQ server. There is no data loss at all. If the data feed stopped, there may have been a network connectivity issue, somewhere else, but there was no stopping data feed or lost data on our side. If you are missing any data, follow the instructions here: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |