Support Board
Date/Time: Sun, 03 May 2026 05:35:30 +0000
Post From: Logon authorisation failure
| [2026-03-18 17:26:13] |
| John - SC Support - Posts: 45910 |
|
There are no errors in the log you supplied related to having issues connecting to CQG. In fact - we are seeing a good connection to your CQG account and everything is fine in this regard. But, we do see the following in your log, which is very odd: 2026-03-18 12:51:37.591 | UserContributedStudies_64.dll loading error. Windows error code 193: %1 is not a valid Win32 application.
2026-03-18 12:51:37.591 | InternalVersionNumberToFileNameMap is empty for UserContributedStudies 2026-03-18 12:51:37.591 | Error loading: C:\SierraChart\Data\UserContributedStudies.dll. File not found or may be missing SCDLLName line. Are you running Sierra Chart in an emulator of some kind? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |