Support Board
Date/Time: Wed, 18 Mar 2026 16:49:54 +0000
Post From: Data freeze at 7:30am
| [2026-03-18 13:59:14] |
| Sierra_Chart Engineering - Posts: 23241 |
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What time zone are you referring to? Yesterday, we have to check the time but it was close to 9 AM or might have been around 8:30 AM US Eastern time, we did work on our CTA feeds (NYSE and AMEX). Our provider of these data feeds, had an issue with one of their circuits in Pennsylvania from their carrier which delivers data, from New York to Chicago. So we were switching to a secondary circuit. That would have caused an interruption for users of about 30 seconds. Maybe you are referring to that. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |