Support Board
Date/Time: Sun, 22 Mar 2026 20:59:33 +0000
Post From: euro stoxx not working...
| [2026-03-17 14:47:26] |
| John - SC Support - Posts: 45204 |
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The fact that the _Free_Trial_Symbols is getting highlighted when you go to select a symbol has nothing to do with what is occurring. That just happens to be what is showing up in that window due to the system not being able to find a matching symbol. That is completely unrelated to what is going on. As to what is happening - we want to start off by saying that the symbols that you show in some of the early images were incorrect - they were Rithmic symbols and not the symbols for "SC Data" or for "Teton". For instance, from the first post you made, in the file named "redwarning.png", the symbol is showing as "FESX0326.EUREX". The FESX (Euro Stoxx 50) does not have the "0326" as part of the symbol for SC Data and the separator between the symbol and the exchange should be a dash (-) not a dot (.). The dot (.) is a Rithmic thing. So the main issue was incorrect symbols for some reason. As to the shortened list of EUREX symbols in the "Find Symbol" window, that is due to your "Current Selected Service" being set to "Rithmic". We can tell this by the symbols in the list having the dot (.) separator. And the specific list of symbols is what we display in that window when you are connected to Rithmic. And finally, we want to point out again that you are not setup for the real-time data for EUREX. If you are fine with the delayed data, then this is not a problem, but we want to ensure that you have what you need. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |