Support Board
Date/Time: Thu, 30 Apr 2026 06:29:56 +0000
Post From: euro stoxx not working...
| [2026-03-17 07:21:55] |
| User849502 - Posts: 453 |
|
aaaghhh John, I am getting a tiny bit frustrated because I showed you previously, but will again that YES IT DEFAULTS TO FREE TRIAL NOT FUTURES-EUREX. This morning, I went to roll the H euro vix to M. I clicked on 'perform rollover', it came up with a box that said no additional symbols found... I thought oh fuck, it's happening again. Sure enough, and please LOOK AT THE SCREENSHOTS, this is a mess. Something very bad is happening in 'all service'. Teton is working just fine 1- in first screenshot taken with my phone you see the blue highlighted 'free trial symbols' is highlighted when I follow chart-chart settings-symbol-select. DO YOU SEE??? 2- next screenshot is when I click on Eurex and open to find the euro vix, what do you see??? The list of available products is reduced to about 10! no euro vix, along with a ton of missing other ones 3- last shot, to solve my eurostoxx issue yesterday, I moved the Stoxx chartbook from 'all service' to Teton. Presto it worked... Now look at when I open(this is in Teton) chart settings-symbol-select... whaddya see? ALL OF the available eurex products including VStoxx... Now do you see these issues? Mate, on my dog's life(and I would die for my dog), this is NOT an operator issue, there is something very wrong right now with my all service feed knocking my products out of the normal FUTURES-... to f'ing Free Trial. Do you want me to video, but you must see from these screen shots what I am telling you is fact, not me being an idiot. Please, John, trust me, there really is an issue here. Thanks, mate, Karen |
Private File  missingproducts.jpg / V - Attached On 2026-03-17 07:20:56 UTC - Size: 631.14 KB - 35 views tetonworksperfect.jpg / V - Attached On 2026-03-17 07:21:47 UTC - Size: 999.1 KB - 35 views |