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Date/Time: Thu, 02 May 2024 17:53:30 +0000



Post From: Chart went wrong

[2014-10-02 02:40:11]
Sierra Chart Engineering - Posts: 104368
In the case of the ES, we do not recommend using a volume-based rollover. Instead use a date-based rollover.

Update Sierra Chart to latest release with Help >> Download Current Version.

After this make sure you follow the instructions exactly as explained here to re-download data for all the contracts in the chart:
http://www.sierrachart.com/index.php?page=doc/doc_ContinuousFuturesContractCharts.html#ReDownloading

Also, there could be a study on a chart which is causing a problem. So remove those if you still see a problem.

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing