Support Board
Date/Time: Sun, 22 Mar 2026 20:59:34 +0000
Post From: Enabling an Allowed Protected Custom Study
| [2026-03-13 13:54:34] |
| super busy - Posts: 7 |
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2026-03-13 09:50:55.297 | Software version: 2888 64-bit 2026-03-13 09:50:55.297 | Primary Thread ID: 824 2026-03-13 09:50:55.297 | Usage end date: 2026-04-09 2026-03-13 09:50:55.297 | Enabled for: Advanced Features 2. 2026-03-13 09:50:55.297 | Enabled for: Sierra Chart Historical Data Service. 2026-03-13 09:50:55.297 | Enabled for: Denali Real-Time Exchange Data Feed. 2026-03-13 09:50:55.297 | Enabled for: Delayed Denali Exchange Data Feed. 2026-03-13 09:50:55.297 | Enabled for exchange2: CME 2026-03-13 09:50:55.297 | Enabled for exchange2: COMEX 2026-03-13 09:50:55.297 | Enabled for exchange2: NYMEX 2026-03-13 09:50:55.297 | Allow Support for Sierra Chart Data Feeds is enabled. 2026-03-13 09:50:55.297 | Current selected Data/Trading service: Teton CME Routing 2026-03-13 09:50:55.297 | Custom symbol settings values: enabled 2026-03-13 09:50:55.297 | Chart Update Interval: 20 2026-03-13 09:50:55.297 | Intraday Data Storage Time Unit: 0 2026-03-13 09:50:55.297 | Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) 2026-03-13 09:50:55.297 | 2026-03-13 13:50:55 Local computer time in UTC 2026-03-13 09:50:55.297 | 2026-03-13 09:50:55 Local computer time in SC Time Zone 2026-03-13 09:50:55.297 | 2026-03-13 13:50:38 Server time in UTC 2026-03-13 09:50:55.297 | Local computer UTC time and Server UTC time difference: 1 seconds. 2026-03-13 09:50:55.297 | Program path: C:\SierraChart\ 2026-03-13 09:50:55.297 | Data Files path: C:\SierraChart\Data\ 2026-03-13 09:50:55.297 | OS Version Number: 10.0 2026-03-13 09:50:55.297 | Locale Setting: C 2026-03-13 09:50:55.297 | Crash reporter started: true 2026-03-13 09:50:55.297 | 2026-03-13 09:51:04.557 | ExtendTheFundedTradingAccountStatusExpirationDate: Sending request. 2026-03-13 09:51:04.796 | ExtendTheFundedTradingAccountStatusExpirationDate | Result: {"Result":"The Funded Trading Account Status Expiration Date is more than 25 days into the future. The Date is currently: 2026-04-10"}. Success=true 2026-03-13 09:51:26.267 | ESH26_FUT_CME 1 Min #1 | Reloading chart. 2026-03-13 09:51:26.329 | Mapping ESH26_FUT_CME to ESH26. Service code: cme 2026-03-13 09:51:26.329 | Using symbol data fast lookup vector 2026-03-13 09:51:26.329 | Denali Data Feed | Starting real-time market data updates for: ESH26_FUT_CME (ESH26). ID: 1 Service code: cme 2026-03-13 09:51:26.329 | Denali Data Feed | Connecting to the server ds32.sierracharts.com. Port 443 2026-03-13 09:51:26.329 | Denali Data Feed | Requesting security definition data for: ESH26_FUT_CME (ESH26). ID: 1 2026-03-13 09:51:26.329 | Starting DelayedDownloadMonitoringTimer 2026-03-13 09:51:26.329 | Starting HDTimeoutTimer 2026-03-13 09:51:26.329 | Added historical Intraday data request for ESH26_FUT_CME to the queue. 2026-03-13 09:51:26.329 | Intraday data recording state for symbol ESH26_FUT_CME is set to download 'Pending'. 2026-03-13 09:51:26.329 | Triggering next historical data download in queue. 2026-03-13 09:51:26.329 | Delaying start of download for ESH26_FUT_CME. 2026-03-13 09:51:26.339 | DTC Client socket (2) | Creating socket. 2026-03-13 09:51:26.339 | DTC Client socket (2) | New receive buffer size: 0 2026-03-13 09:51:26.339 | DTC Client socket (2) | Connecting to IP: 69.39.70.248. 2026-03-13 09:51:26.386 | Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: ESH26_FUT_CME 2026-03-13 09:51:26.386 | Teton CME Routing | Setting external service identifier for symbol ESH26_FUT_CME to 42140878 2026-03-13 09:51:26.386 | Teton CME Routing | Received security definition for symbol ESH26_FUT_CME 2026-03-13 09:51:26.397 | Denali Data Feed | Network connection to server complete. 2026-03-13 09:51:26.397 | Denali Data Feed | Starting socket receive thread. 2026-03-13 09:51:26.397 | Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard 2026-03-13 09:51:26.473 | Denali Data Feed | Setting DTC encoding to Binary VLS 2026-03-13 09:51:26.473 | Denali Data Feed | Sending logon request message. 2026-03-13 09:51:26.942 | Denali Data Feed | Received logon response. 2026-03-13 09:51:26.942 | Denali Data Feed | Server Name: SC Realtime Server. 2026-03-13 09:51:26.942 | Denali Data Feed | Server protocol version: 8. Client protocol version: 8 2026-03-13 09:51:26.942 | Denali Data Feed | Successfully connected. 2026-03-13 09:51:26.942 | Denali Data Feed | Trading is not supported. 2026-03-13 09:51:26.942 | Denali Data Feed | MarketDepthIsSupported: 1 2026-03-13 09:51:26.942 | Denali Data Feed | Restarting real-time data updates for symbol: ESH26_FUT_CME -> ESH26 2026-03-13 09:51:27.098 | Denali Data Feed | Setting external service identifier for symbol ESH26_FUT_CME to 42140878 2026-03-13 09:51:27.098 | Denali Data Feed | Received security definition for symbol ESH26_FUT_CME 2026-03-13 09:51:28.176 | ESH26_FUT_CME[M] 1 Min #1 | Chart data loading complete. 2026-03-13 09:51:32.376 | HD Request # 1 | Downloading Intraday chart data for ESH26_FUT_CME to the file ESH26_FUT_CME.scid. Service: cme 2026-03-13 09:51:32.377 | HD Request # 1 | Download start date-time: 2026-03-13 09:50:25.000000. File last date-time: 2026-03-13 09:50:25.353002 2026-03-13 09:51:32.377 | HD Request # 1 | Using server: ds26.sierracharts.com port 10150 2026-03-13 09:51:32.396 | Socket (3) | Creating socket. 2026-03-13 09:51:32.396 | Socket (3) | New receive buffer size: 0 2026-03-13 09:51:32.396 | Socket (3) | Connecting to IP: 64.152.155.17. 2026-03-13 09:51:32.479 | HD Request # 1 | Setting DTC encoding to Binary VLS 2026-03-13 09:51:32.479 | HD Request # 1 | Sending historical data logon request message. 2026-03-13 09:51:32.549 | HD Request # 1 | Requesting Intraday data. Start date-time: 2026-03-13 09:50:25. Record interval: 0. Symbol: ESH26 2026-03-13 09:51:32.591 | HD Request # 1 | Decompressing data. 2026-03-13 09:51:32.679 | HD Request # 1 | Receiving Intraday data for ESH26_FUT_CME starting at 2026-03-13 09:50:25.026000 2026-03-13 09:51:32.680 | Socket (3) | CloseSocket call. 2026-03-13 09:51:32.680 | Socket (3) | Shutdown started. Waiting for graceful close. 2026-03-13 09:51:32.680 | Historical data download thread signaled to stop. 2026-03-13 09:51:32.680 | HD Request # 1 | Timestamp of first Intraday data file record written: 2026-03-13 09:50:25.543000. 2026-03-13 09:51:32.680 | HD Request # 1 | Received 3755 Intraday data records from 2026-03-13 09:50:25.026000 to 2026-03-13 09:51:32.104006 (67.1 seconds. Delay: 0.6 seconds) and wrote 3716 records for ESH26_FUT_CME 2026-03-13 09:51:32.686 | HD Request # 1 | Add time&sales data | Remembered last file record date-time: 2026-03-13 13:51:32.104006 2026-03-13 09:51:32.686 | Added 48 Time and Sales records to Intraday data file for ESH26_FUT_CME after download. 2026-03-13 09:51:32.686 | HD Request # 1 | Completion time: 0s. 2026-03-13 09:51:32.686 | HD Request # 1 | Intraday data download complete for ESH26_FUT_CME. Unique request ID: 1 2026-03-13 09:51:32.686 | Removing historical data download ID 1. 2026-03-13 09:51:32.686 | Real-time Intraday chart data file updates started for ESH26_FUT_CME 2026-03-13 09:51:32.686 | Intraday chart data file opened for ESH26_FUT_CME 2026-03-13 09:51:32.686 | HD Request # 1 | Enabling Intraday chart updating for symbol. 2026-03-13 09:51:32.686 | 2026-03-13 09:51:32.686 | No download requests in the queue to start downloads for. 2026-03-13 09:51:32.721 | Socket (3) | Socket gracefully closed by remote side. 2026-03-13 09:51:32.721 | Socket (3) | Closed. 2026-03-13 09:51:34.739 | Opened cached Intraday file: C:\SierraChart\Data\ESH26_FUT_CME.scid. Thread ID: 5952 2026-03-13 09:51:36.389 | Mapping ESM26_FUT_CME to ESM26. Service code: cme 2026-03-13 09:51:36.389 | Denali Data Feed | Starting real-time market data updates for: ESM26_FUT_CME (ESM26). ID: 2 Service code: cme 2026-03-13 09:51:36.389 | Denali Data Feed | Requesting security definition data for: ESM26_FUT_CME (ESM26). ID: 2 2026-03-13 09:51:36.433 | Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: ESM26_FUT_CME 2026-03-13 09:51:36.433 | Teton CME Routing | Setting external service identifier for symbol ESM26_FUT_CME to 42140864 2026-03-13 09:51:36.433 | Teton CME Routing | Received security definition for symbol ESM26_FUT_CME 2026-03-13 09:51:36.537 | Denali Data Feed | Setting external service identifier for symbol ESM26_FUT_CME to 42140864 2026-03-13 09:51:36.537 | Denali Data Feed | Received security definition for symbol ESM26_FUT_CME 2026-03-13 09:51:52.391 | Found DLL: C:\SierraChart\Data\delta_heatmap_smooth.dll 2026-03-13 09:51:52.391 | Found DLL: C:\SierraChart\Data\d_64 (1).dll 2026-03-13 09:51:52.391 | Found DLL: C:\SierraChart\Data\ManagerLite.dll 2026-03-13 09:51:52.391 | Found DLL: C:\SierraChart\Data\testdi.dll 2026-03-13 09:51:52.391 | Found DLL: C:\SierraChart\Data\testdiv.dll 2026-03-13 09:51:52.391 | Found DLL: C:\SierraChart\Data\UserContributedStudies.dll 2026-03-13 09:51:52.434 | Loading DLL: C:\SierraChart\Data\d_64 (1).dll (d_64 (1).dll). Handle: 66000000 2026-03-13 09:51:52.473 | Loading DLL: C:\SierraChart\Data\delta_heatmap_smooth.dll (delta_heatmap_smooth_64.dll). Handle: 4d0000 2026-03-13 09:51:52.512 | Loading DLL: C:\SierraChart\Data\ManagerLite.dll (ManagerLite_64.dll). Handle: 840000 2026-03-13 09:51:52.554 | Loading DLL: C:\SierraChart\Data\testdi.dll (testdi.dll). Handle: 83c0000 2026-03-13 09:51:52.595 | Loading DLL: C:\SierraChart\Data\testdiv.dll (testdiv.dll). Handle: 89c0000 2026-03-13 09:51:52.630 | Loading DLL: C:\SierraChart\Data\UserContributedStudies.dll (UserContributedStudies_64.dll). Handle: 7ff861b10000 Unfortunately the seller of this study (scstudies.com) is unreachable. The support email listed is unable to accept emails. |