Support Board
Date/Time: Mon, 16 Mar 2026 21:45:16 +0000
Post From: CME Data Freezing
| [2026-03-12 21:30:07] |
| Sierra_Chart Engineering - Posts: 23225 |
|
I did let you know for you to be aware of the issue and also because once you told me to let you know when issues like this happen, so you could contact the ISP.
Yes thank you. We would not report an incident like this to the ISP. These are just transient problems which come and go. If there is an ongoing problem we would.We have another Internet circuit, from the data center, which is underutilized and we are going to put a new server we brought recently online DS7.SierraCharts.com, on that connection this evening. We are working on this now. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2026-03-12 21:31:42
|