Support Board
Date/Time: Mon, 20 Apr 2026 07:09:26 +0000
Post From: Recent Bid/Ask Volume Columns Go Blank When Tick Size Changed to 1.00
| [2026-03-08 21:22:36] |
| Sierra_Chart Engineering - Posts: 23547 |
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We apologize for the delay on this. The data for these market data columns, is stored according to the original Tick Size of the symbol. When you change the Tick Size in the chart there are inherent problems. There were recent changes to solve another problem with equities data. So you just need to make sure the chart Tick Size is set to the default and follow the instructions here: Global Trade Settings Windows: Combining Price Levels for Market Data Columns in the Chart/Trade DOM Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |